U.S. Bank Branch Main St, Weed

U.S. Bank Branch Reviews

• j

  joncolour
  1

  Well, my experience with this branch of US Bank made me want to change my checking to another bank. I was in need of two cashiers check, one for $400. and another for $223.69. The $400. dollars was a refund to my PayPal account from a purchase I made that was taken originally from my checking account. I asked to with draw the $400. from my PayPal account. I handed the teller my card. As I did this a second teller interrupted and said, the bank cannot draw cash from this account. I said, I have completed this before at another branch without a problem. I just give them my PayPal ID and they withdrew the money. Well, she said, I will try but it has never worked. The with draw was made and the teller handed me the $400 dollars. Now I need a cashiers check for $400. The teller that interrupted before interrupted again, she said, you need to deposit the $400 into your checking and then withdraw in again for the bank to issue the check. I said, what’s this all about, here is the cash why the deposit into my account. She said, there are new laws regarding money laundering. Money laundering, I would think that there would be a limit on this type transaction, like $5,000. or 10,000. I walked out, went home and contacted US Bank by phone. I asked if this was true. They said that the teller’s option to allow the purchase of the cashiers check with cash. I guess I looked like a drug dealer or something. I think that this is unacceptable, allowing a teller to discriminate like this.

• D

  Dan Waters
  1

  I really couldnt agree more with henry bs review about this place.sharyl and shannon have absolutely know idea about customer service or banking.Not only were they rude but totally ignorant to the scope of there job.It turns out that there district manager inherits the same poor qualities.

  Response from the owner

  Hello Dan, Thank you for reaching out with your review and for bringing your experience to our attention. We'd really like to speak with you about what your visits. Please send us an email at [email protected] with your phone number and reference number 9844. Once we receive your number, we'll give you a call within 2 business days. We hope to hear from you soon. ^Caitlin

• T

  Terrence Keefe
  5

  Definitely not a high volume bank. That’s exactly what I like about it. You get in, handle your business and are out in a timely manner.

• S

  Steve Sluss
  1

  No mask. No one in line and waited 10 min to make a business deposit. They chose to count money and input receipts. No mask. Lame. Closing my 3 accounts tomorrow. Not in person.

  Response from the owner

  Good afternoon Steve, Thank you for leaving your review and for bringing this to our attention. I know how frustrating long wait times can be, and I understand your concern regarding your interaction. We'd really like to speak with you about your visit, so that we can look into this and make sure it's properly addressed. Please send us an email at [email protected] with your phone number and reference number 8199. Once we receive your number, we'll give you a call within 2 business days. We hope you'll allow us this opportunity to assist. ^Caitlin

• J

  Jason Miller
  5

  Great bank, the employees are very friendly and know all the regulars by name. Overall a great major bank to be a member of.

• H

  Henry B
  1

  If there is Zero Star I would give that instead. Employee was there today has no knowledge of her job. Rude , ignorant and should not b working in public service field.

  Response from the owner

  Hello Henry, the interaction you described is very concerning to us. We expect nothing but courtesy and respect for everyone that visits one of our locations. We’d like to hear more about what happened so that we can make sure this is addressed and does not happen again. Please send an email to [email protected] with your phone number and reference number #5481, and we will contact you within one business day. Thank you very much for bringing this to our attention. We hope to hear from you soon. ^Jessica

• b

  bethany tillman
  4

  The ladies are awesome. They are always helpful and make you feel like family. Thank you US Bank.

• V

  Victor Metcalfe
  4

  You should be here next to a bar I see using a lot