U Drive Acceptance Corporation Gordon Dr, Sioux City

U Drive Acceptance Corporation Reviews

• M

  Marie
  1

  The employee's that represent this establishment are very rude. They are very unprofessional and unpleasant. I do not recommend using this D rated business. And if you leave a bad review they remove this option from you. Notice all reviews are bad. 👎 In regards to the reply I received I do not believe you will ever try to resolve any issues with the employee's that represent your establishment. I have dealt with this company for a few years now and it's its been like this since day one. I also see 90% of your customers agree a d leave bad reviews also stating they would give you a 0 rating g if they could. So save your reply for the fools that believe you. D/F rated business

  Response from the owner

  Marie, we take each persons feedback very seriously. If there is an issue please call us and we will do our best to resolve it. 712-258-0269

• E

  ED NUNYA
  5

  some of you people are ridiculous.make your payment,sometimes things happen.deal with it.udrive representatives are not your servants.stop whining grow up and be polite for the sake of being kind to your neighbor.ive never had any problems...

  Response from the owner

  Ed, Thank you for your support. As you stated "sometimes things happen" and when they do communication is the key. We strive to do right by our customers and do everything we can to keep people in their vehicles.

• A

  Anna Martin
  3

  Paid vehicle off 3 years ago and never looked at lien release and went to change title and U Drive sent me someone else's lien release and not mine. So frustrating!! I did get ahold of them. I will change my review when they send me my Lien release. 2nd review. They sent the right lien release so gave 3 star due to there high apr.

  Response from the owner

  Anna, We are very sorry for this error. We have tried to reach out to you about it but were unable to make contact. Please give us a call at 712-258-0269.

• N

  Nateshia Noble
  1

  Trent the account manager is very disrespectful and very harassing. The account can be one day late and he threaten to put your car in collections. I would have loved to speak to his manager in regards to customer care. I'm so glad I'm down to my last 8 months so I will never have to deal with him again. It's not the company it's the worker

  Response from the owner

  Anytime a payment is not received by the due date the loan will fall into our internal collections department. Our collections team will reach out to make adequate arrangements. Please contact us at 712-258-0269

• K

  Kayla Timmins
  5

  This finance company helped me when I was in need of a vehicle and walked me through the loan they were there to help in any situation I faced and when I paid my car off they sent me my title in an extremely timely manner, Thanks U Drive

  Response from the owner

  Kayla, We appreciate your feedback and positive review. We always like to hear from one of our many success stories. We wish you nothing but the best in the future and are glad you chose U Drive Acceptance.

• V

  Vernelle Allen
  1

  If I could give them a 0 I would. They are very disrespectful and harassing. I pay on time and before I can pay on the day it's due the are calling back to back. I don't even get a chance to wash up before the calls began. It is absolutely sickening. I would never refer them to anyone. Find any other lender but them I am telling you it's really not worth the hassle. I still have them now but I will be transferring my vehicle to my credit union.

  Response from the owner

  Vernelle/Lawrence- UDrive Acceptance does send out courtesy text messages the day your payment is due. We will opt you out of this feature. Please contact customer service if you have any other questions or concerns.

• M

  Miracle Townes
  1

  RUN FROM THIS COMPANY THEY ARE NOT GOOD BUSINESS. If you can’t get a good car loan wait until you can. The dealership knows these companies are only out for the money and to scam. AFTER Confronting them about my gap insurance and policy not being correct I WAS BLOCKED !!! Once they know you are aware of them lying they will block you.

  Response from the owner

  Your GAP policy did payoff the outstanding loan balance after receiving the insurance settlement and warranty refund. If you have additional questions please refer to the terms and conditions of your GAP contract. You may also contact our customer service department at 712-258-0269.

• N

  Nikole Kabenstin
  5

  I just got financing through U Drive and working with the funding department made things go very smoothly. I appreciated the patience while we got all the information and documents together.

  Response from the owner

  Nikole, Thank you for your kind feedback. We appreciate your understanding with the funding process.

• D

  David Rensink
  5

  The people at U Drive are so easy to work with. They make financing a car really easy. I would highly recommend them.

  Response from the owner

  Thank you Dave. It has been a pleasure being able to help you and your clients.

• R

  Rachel Rowett
  1

  Please DO NOT do business with these people. They are the MOST annoying company EVER. It’s like they don’t communicate with each other. They’ll call, text and email you the very NEXT business day even after you’ve already talk to someone. PLEASE RUN AND DONT LOOK BACK

  Response from the owner

  Until just recently we have been unable to access our Google account but we would like to make the offer to address your particular issue. Please go to our website under Customers -> Customer Service and contact us so we can reach out to you directly.