Tyndall Federal Credit Union Minnesota Ave, Panama City

Tyndall Federal Credit Union Reviews

• M

  Mari-Margaret Mischung
  1

  I've asked for help on a 2 occasions to stop payment on withdrawals that I didn't approve, 1st charge was for a hotel I booked during the wild fires. We were evacuated & couldn't go to the fairgrounds to camp with 2 dogs & a newborn. The hotel took our money but had no vacancies & wouldn't return our money, TYNDALL wouldn't stop payment! 850 Strong, my foot! Next time was for a loan company that took the same payment to many times. TYNDALL teller in Callaway lied to my fiance claiming to stop payment, but never did & denied it when I called a week later. I'm done with this C.U.,it's done nothing proactive or good for us in 3 years of being a member!

  Response from the owner

  Hi Mari, Please call our contact center and they can file a fraud claim for you.

• t

  tamilyn mccray
  1

  Update your hours ! I drove all the way over here in 5pm traffic for nothing! Super annoying

• J

  Joel Rivers
  1

  I have several bank accounts with several banks, Tyndall is by far the worst. Several times I have been charged overdraft fees when I still had money in my account. I have been hung up on by customer service when I have had issues (note: I wasn't being rude in any way) and the issues I have happen frequently. I never have any of these issues from my other banks. Over the years I have started using their services less and less, now I am almost to a point where I am going to stop using them all together. I have given them so many chances and so many oppertunities to make things right and all they have shown me is not only do they not care but they will continue to do these things because they have the lawyers on their side.

• R

  Raven Latham
  1

  Liars and crooks! Will not do business with them again EVER! We in good faith signed a loan to buy our motorcycle from the company we were leasing it from and now that Tyndall has the loan on our bike are claiming that we now owe more money and are "renegotiating" our loan to an amount we can not afford. Their only solution is to have them refinance our car as a personal secured loan at 16.99%. Our initial payment from going to a loan from a lease increased our payment by $12/mo. Adding the new amount they claim our lease holder tells them is the actual amount makes our payments go up $47/mo. An amount we can not afford. We are a single income family. My husband works and I am disabled and dependant on dozens of medications. We have 2 kids at home and one in college. We are very financially strapped. The fine folks at Tyndall, Kelsey and Becca, dont seem to care and have done all they can to not only swindle us out of my husband's motorcycle, his form of transportation, but now are trying to get our SUV, which my son mostly drives, in the mix. I am beyond frustrated and angry. We have no idea what to do or how to resolve this. The only thing I am sure of is I WILL NEVER DO BUSINESS WITH THESE PEOPLE AGAIN!

• S

  SS mnhw
  1

  Do not give you access to your own money. If you are making a transaction for more than a couple hundred dollars, you need to send them a secure message through their website and wait or them to approve the transaction. They also do not allow you to transer money into your checking account more than 3 times per month; they make you go to their branch and physically withdraw it from one account and then deposit in the other. Mobile deposits are held for days before funds are available. I wanted to use a local credit union instead of one of the giant banks, but they're just a giant headache!

  Response from the owner

  Hello, we appreciate your feedback, and we want you to have a convenient experience with us. Our policies are a bit different than what you mentioned; we would be happy to walk through them with you if you'd like to give us a call at 850-769-9999. We look forward to speaking with you!

• J

  Jerry Smith
  1

  24 hour customer service doesn’t work as it should got all that money but people can’t check there balance without getting hung up on been like this for years

• J

  Joseph Cazalas
  5

  The credit union seems to be in the habit of hiring only the best qualified people in the business. They are a pleasure to deal with!

  Response from the owner

  Thank you for your kind words, Joseph. It is so important to the Tyndall team to make a meaningful difference in the lives of our members.

• j

  jeff oldknow
  1

  Don't try to get them to get anything notarized there. Unless both parties are tyndall members. Sitting at wells Fargo right now Finally getting it done. Bad service

• J

  John Dula
  5

  Great Credit Union. They have competitive rates and great member service. They are always willing to help and have always gone above and beyond to help me.

• d

  danny cassidy
  5

  Very smooth, easy to understand every thing went great Thank You

  Response from the owner

  We're glad to hear that you had a good experience. Thanks for stopping by, Danny!