TSLHC Cypress Ridge Blvd, Wesley Chapel

TSLHC Reviews

• L

  Lynnette Brown
  1

  They're helpful because they want your money for things you can do for free. Also, if you're in default on your loans, the information they provide is absolutely NOT accurate. I came into contact with one of their oh-so-friendly and seemingly knowledgeable representatives by calling a number from an old bill from the Department of Education which is the organization I was actually intending to contact. How is it that an old number to the Dept of Education is now somehow linked to them? This company is the epitome of a perfectly-devised and well-executed scam.

• D

  Dragon Ball
  5

  I called them because my current loans were really high and they offered me a nice payment option. Their customer service was great and i have to mention two people that helped out, Andy and Kathy both were really nice and more than professional. I suggest this company to anyone who needs help with their loan.

• K

  Kyle Thor
  1

  Don't be fooled by this company. What they do is tell loan ridden students that they can solve your issues for you and get your loan payments down to 0-$30 a month. What they don't tell you is that YOU CAN DO THIS YOURSELF ON THE FAFSA SITE. DO NOT PAY THEM. They sound like a legitimate govt company, but they are not. I thought they were some extension of the govt loan forgiveness program, but that was false. They are profiting on desperate students, and instead of pointing them the right way, they ask for your personal info and submit your documents, charge you, and leave you in the dust. Go to a govt page and get counseling from there.

• r

  ruby spitfire
  1

  They robodial cell phones, using an automated message, and they're spoofing local phone numbers. I've never had a student loan and have asked them twice to stop calling me, but they call 2-5 times a day and their agents are extremely rude and pushy. I've already filed a complaint with the BBB, and will be contacting the attorney general in my state as well as theirs.

• D

  Dawn Hoffman
  5

  I saw the ad on instagram didn't think much of it. But because of my curiousity I decided to call. To my surprise student loan help center definitely was helpful. The representatives were not only extremely nice but helped me every step of the way. They consolidated my loans and now I am no longer in default! Danielle is absolutely the best.

• A

  Amber Miller
  1

  They were initially really helpful with information. However, Andy mislead me and fed me wrong information just to get me to do services with them. They charged me 795 dollars for absolutely nothing. I called back to cancel my services with them and Mercedes accused me of being the one at fault and that Andy would not tell me the information he did. She refused to transfer me to his line as well. I told her to listen to the recorded phone call because all of it would be there have not heard back from them. DO NOT USE THEM do it yourself on line. F these people

• A

  Anna No last name
  2

  they give out your information to the creditors when you fail to meet their payments due to being laid off. Then you will have to deal with nagging phone calls despite explaining situations to them. What gets me is these people call and require you to give private information over the phone without even knowing who you are talking to. they say its to prove who you are. Maybe ill give them another change when I have money coming back in but until then their lack of concern and constant pestering leaves a very bad taste

• C

  C Black
  1

  These people are a scam, run. They are rude and refuse to give me a refund and all they did was help me get my default in rehab. They told me not to file my 2015 taxes for 2016, which I did and my taxes were taken plus my wages were garished. The Department of Ed wrote me a letter stating that they question the validity of this company. The rep JESSICA, hung the phone up in my face when I tried to read the letter to her. I have requested twice that I get a portion of my money back and she told me I will not get one. I will be done with my rehab on the 28th of Jan. 2017 and no one has called to inform me on what is next. They are hustlers and they will charge you for a service you can do yourself.

• C

  Crystal Hardin
  5

  Very friendly, simple, and quick service. Consolidated ALL of my student loans (including Parent Plus), into one low monthly payment with a low interest rate. Puts your mind at ease knowing you're back on track of these inevitable loans with low, fixed payments.

• J

  Jim Bess
  1

  Been getting robo calls from this company about 5 times a week for a few weeks now. I'm on the Do Not Call list and have selected to option to be removed but still getting calls. Getting VERY frustrating. Finally took the time to get to a warm body and talked to them to get the company name & what they do. As soon as I mentioned I was on the DNC list they hung up on me. Extremely rude! I would never do business with a company that operates that way!