Trustco Bank Reviews
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Dragon Nest1Went in here to grab a box of pennies, was told they don't do that here unless I have an account. I said to the lady behind the counter that I've gotten them here before. Last time I checked this was America and I'm allowed to change in bills for coins when I decide. Will never be returning to this bank again I hope it closes down permanently.
Response from the ownerThank you for taking the time to reach out to us. We are sorry to hear about your experience. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-4110 with any additional details. - MD
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Rose Clayton5They are very personal & friendly. They remember you. I enjoy coming into this bank. I wouldn't think that I would be able to trust another bank since several years ago I had a bad experience with another bank. I encourage anybody that wants to open up an account with a good bank to go to Trustco. You won't be disappointed.
Response from the ownerRose, Thank you for taking the time to leave this comment. We are glad to hear that you are enjoying your banking experience! AR
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Jonathan Rodriguez1They are a terrible bank and I can't wait until my taxes gets deposited in account so I can take it out and close the account sooo on happy with the services
Response from the ownerJonathan, thank you for taking the time to reaching out to us. We are sorry to hear about your experience. Providing excellent customer service is something that we strive for every day. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-3110 with any additional details. -CB
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Michael Miranda1Overdrafting on an account that cant be overdrafted resulting in essentially stealing hundreds of dollars. This bank has been a joke since I opened my account- missing money from savings account, poor service, slow to update. Shady practices. Go to a different bank
Response from the ownerMichael, providing excellent customer service is something that we strive for every day. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-3110 with any additional details. -KS
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naomi baker5Staff has always been quick and friendly.
Response from the ownerNaomi, thank you for taking the time to leave a review. We are glad to hear you are enjoying your banking experience with Trustco Bank! -CB
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Doug Smith5Sarah and Kelly are the best . Never had a problem in the 10+ years i have been going there...AWESOME!!!!!
Response from the ownerTim, thank you for taking the time to leave this review. Providing excellent customer service is something that we strive for every day; and we are glad to hear you are enjoying your banking experience! -KS
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Brad B1What a terrible bank to do business with. Hidden fees and a rude staff is a terrible combination.
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FAQs
1. How Can I Get Connection With Trustco Bank?
You can give them a phone call through this phone number +1 518-885-0498. You can also visit their website and submit your loan details online.3. How to Secure a Loan at Trustco Bank?
To apply for a cash loan, you can visit their website and submit your loan details online. If you are searching for small payday loans, you can visit our website for more details.5. What to Do if I Can Not Pay Back My Loan?
You can communicate with your lender if you are likely to fall behind on the monthly payments. Different lenders have different solutions to late payment. Please always read meticulously before signing any loan agreement.
2. What Is the Address Of Trustco Bank? How Can I Access This Store?
Trustco Bank is situated at 2 Trieble Ave, Ballston Spa, NY 12020, United States. You may check out the map and figure out the best route to access it.4. Is Trustco Bank an Agency or a Lender?
Trustco Bank is a Bank. To make your lending process fast and easy, we get you connected with more than 100+ lenders over the internet. You can visit our official site to secure a personal loan online with no hard credit check.6. Does Trustco Bank Offer Loans for Bad Credit?
Yes, but if you want to improve your likelihood of success, you can turn to our broker service! Just turn to our online service to get an installment loan even with your low credit scores.