Truist Greensboro Dr, Mclean

Truist Reviews

• R

  Richard Teneyck
  1

  Truist is the worst bank I have ever had to deal with they don’t care about there customers! I have lost out on thousands dealing with this bad level of service I recommend everyone to leave this bank!

• L

  Lynn Holbrook
  1

  Terrible!!! They have no clue what they are doing and never call back? Worst bank in the area!

• X

  Xin Wang
  1

  The branch manager is just unbelievably rude. He treats clients like thieves and fraudsters.

• k

  king xerxes
  1

  Always an excuse, system down , lunchtime, covid , employee sick, Very poorly managed... Anyone can manage this bank better, any random guy from a homeless shelter...

• S

  Sagar Govani
  1

  They lock their doors and sit inside goofing around during biz hours. Tells me I need an appointment when there's noone in the branch. On top of that they make closing accs difficult on purpose

• R

  Robi Rahman
  2

  There's only one employee here who is allowed to close accounts. Not sure if they don't let other employees do it because they aren't competent/trusted/qualified, or they are intentionally making it difficult to close accounts in the hope you'll keep using SunTrust.

• m

  maryam shahpar
  1

  Worst worst experience there. I went there to transfer money from one account to another one. I was referred to the branch chief. After spending 45 minutes there waiting she making calls to verify different things, I left the bank without getting my money transferred. I did the same thing in other branches and it took me less than 10 minutes. Never going back to this branch.

• A

  Ann Mead
  5

  About two weeks ago while visiting my daughter in Virginia, we stopped by the Leesburg Pike Suntrust to help straighten out some issues with her checking account and to re-issue a debit card that was mailed to the wrong address. After cashing a check, we had the pleasure of meeting Stephen Shuttlesworth. He handled everything that we needed and then some. He is definitely the most helpful and pleasant banking associate I have ever worked with. Thanks, Stephen

• t

  tyree royal
  1

  Please if you ever need to go to a bank... This isn't the one to go to. I went here to cash a check...and was denied after not wanting to open an account with them. I am a contractor and i have several accounts with other banks...but stopped here to cash a check drawn off this bank.... Went to the same bank somewhere else... And they cashed the check with no issue....

• A

  Adam S
  5

  Soumiya Jaouhari is the reason I changed my review from one star to five. She put the humanity and warm hospitality back into the cold banking world. Thank you Soumiya