Truist First Colonial Rd, Virginia Beach

Truist Reviews

• T

  Tammy Pycior
  1

  Our bank Suntrust and BT&T have merged. Sun trust at Hilltop closed their lobby but the BT&T Bank Manager (on First Colonial) would not allow my husband and I to conduct business inside because their not fully merged yet. We could have used the drive in. I’m sorry but this is ridiculous; if the tellers can process Suntrust patrons outside, they can surly welcome us inside as they are doing for their current BT&T customers. This is the absolute worse customer service. It scares me to think of what’s coming once this merger takes place.

• B

  Brian Breshears
  1

  This bank contracts mulch blowers to come blow new mulch at 12:30am on a Monday night. I don't know if anyone lives near a cooperate bank or establishment, but I know that my neighborhood stays pretty quiet. And if I were blasting music and have a loud party or even just mowing my lawn at 12:30am the cops would be called and sent out. The noise it makes is well beyond a rude neighbor! Please be a more polite neighbor BB&T... People live here!

• M

  Michael T
  5

  So great to have a place to go where the staff is always super helpful and where it's NOT one of those horrible, giant, too-big-to-fail banks. BB&T is local, independent, and committed to staying that way.

• C

  Curtiss Kinzey
  3

  ATMs always down so is the bbt app but staff is cool

• K

  Kristina Lynema
  5

  Best customer service ever. If you have questions or need anything see Ashley. Very professional yet caring.

• K

  Katie Straub
  1

  Why is this ATM always closed or out of service??? Really inconvenient.

• J

  Joyce Mason
  5

  Everyone there has always been friendly and helpful. Can't praise Cindy Cook enough!

• S

  Sally Tipping
  5

  Been banking here for years. It’s the best place!