Truist Vaughn Rd, Montgomery

Truist Reviews

• S

  Springna Zhao
  1

  Do not go there to open any business account. The business banker Chris has no clue about what he is doing. He does not even want to make an appointment at 4 pm while he leaves work at 5 pm, as he said it may take longer than an hour to open an account!!!! How efficient that is!!! He also does not have the heart to help a customer. When he comes across situations he does not know or understand, he simply say" I am sorry I cannot do it as I don't want to get into trouble." I went to his office twice to try to open a business account while he gave no help and no correct info. What a waste of time! After making a turn to service trust bank. And they opened my account in 15 minutes like a breeze! So guys, if you want to get anything done in a timely manner, do no go to bbt in Vaughn RD, and definitely do not ask for Chris the business banker to help you! Hope this helps!

• C

  Calvin. Chance
  1

  They tried to charge me $8 to cash a check from their institution. That is an absolute joke. That’s why I’m with Max Federal Credit Union.

• M

  M H
  5

  Overall, a good experience with BB&T. The staff is overworked due to some short staffing, but they're always nice and really go out of their way to do whatever they can for me - no matter how busy they are! I would recommend this branch to anyone happily.

• A

  Ashraf Hijaz
  4

  Great services and currency exchange available

• A

  Anthony Waters
  5

  Great customer service! Best bank around

• C

  Clianna Harris
  5

  Friendly tellers that are very helpful! Great 1st experience with BB&T.