Truist W 49th St, Hialeah

Truist Reviews

• I

  Ily D
  1

  This branch only has one employee cashing checks and handling the drive-thru with more than 15 customers waiting.

• Y

  Yosvani P
  1

  This place was good until the merge. The bank has my check on hold for no reason for over 2 weeks. You call the branch and no response, no call back. They say they will call you back and nothing. You call the main number, the same thing.

• J

  Jose Hernandez
  1

  I made a wire transfer for $5000 and they sent it twice. Not the first mistake they did. This was done at 49th st Hialeah. Incompetent people!!!!

• C

  Carlos Perez
  1

  Closed for no good reason. There's no reason why the drive thru should be closed. They had a sign saying there was another branch that was open. A half hour drive of wasted time because that branch was closed as well. I should receive compensation for time wasted.

• j

  jose rodriguez
  1

  Costumer service sucks in this Brand, Ileana was the representative that assisted me for a personal loan and told me that in two days she will calle me to answer my request, after spending more than a week and half, I located the Bank's phone on the internet because she never gave me her business's card , when I call the first time at 4:30 pm I was informed that he had already left and the bank closed at 5 pm I had to call the next day because only Iliana could answer my request, the next day Ileana told me that I need bring to the Bank preseveral documents to process my application.It really is a lack of respect, because I told her, that I was in a hurry. it is clear that my case was never followed up. .It is a shame for BB & T because they have lost a client and all my friends and family will recommend that they never come to this institution that does not take care at all for customer satisfaction.

• j

  jonathan rodriguez
  1

  This bank use to have good service . Now the service suck .we were at drive thru for 40 min when we get there the teller tell us she can't take cash cause the machine is broken .so I wasted all my time here for nothing.

• J

  JaviCR25
  3

  The service and staff It always give me an acceptable service, but this one need to be improve and modernize in many ways, and start to open 7 days a week

• D

  David R Gallardo
  1

  DO NOT MAKE BUSINESS WITH BB&T

• R

  Renecitoeltiburon Riva
  1

  Elizabet is called the lady who always has a bad character and a bad attitude never has coins, she says no, period.

• K

  Katherine Perez
  1

  How can a banking institution have one person to help all customers on a Monday at 11 am !? We tried to open a checking account and we literally spent 2:15 minutes waiting for someone to help us because on Monday they have the luxury of not having staff!