Truist Bay Isles Rd, Longboat Key

Truist Reviews

• A

  Annie
  5

  I live on Longboat Key and have been banking with this bank for almost 20 years. They are like a small town bank that treat you like family even if you don’t live here. I have had accounts at other banks such as Bank of America which is the worst! Treat you like a number and extra fees for everything. I have banked out other SunTrust branches and the respect and courtesy are the same as Longboat. The one star review on here is obviously the one bad apple

• D

  Douglas Rubin
  1

  Surprisingly obtuse and unhelpful. As a CPA, son of my aging father, with a Power-of-Attorney drafted by a local attorney, I found it incredibly difficult to get shared-access to my father's bank account and make transfers to a bank that will better serve his needs in his new home. Typical of their lack-of-service is when I tried to pay off two loans with interest of 5+%/annually from a large checking account (paying no interest). Bank manager and "Preferred" banking representative said I couldn't do this, even with my father on the phone. He had to arrange a ride (doesn't drive anymore) to go to bank to do this in person. I hope they enjoyed their extra $200 in interest captured. I would recommend anyone with significant funds (>$35k) and a need for long-distance access to one's money . . . to go elsewhere.