Tri Counties Bank S Main St, Red Bluff

Tri Counties Bank Reviews

• N

  NorCal CountryGal
  5

  I have been going to Raleys' since I was a child now 37. The retail checkers are nice & fantastic people.The pharmacy staff very nice & knowledgeable. Deli staff happy even during lunch rush. Occasionally you can see them dancing or singing baking all there fresh goodies which make my day. Tri Counties bank is fantastic they are friendly knowable & "dumb it down' when I need them to. I hope Raley's the entire company never sells out. You hire people who are happy because there work environment is happy & they are treated as invaluable employees makes the store happy & money. Thank you Red Bluff California Rayley's employee's your the best dont ever change!!💞

• B

  Brenda Sharp
  5

  I have been banking with Tri Counties Bank since 1999. It was my grandmothers choice in banks in the town of Red Bluff, so I went there when I opened a checking account. I have had all types of experiences with them, most of them have been very satisfactory... and the good definitely outweighs the bad. I have never had a teller be impolite or rude and understand that rotation of tellers does happen. They went above and beyond when my sons account got hacked. When I get asked what bank a person should use, I always suggest Tri Counties ... as I have yet to have any problems others have had at other banks.

  Response from the owner

  Hi Brenda, thank you for your five star review! We're so happy to hear you recommend us as a bank. Thank you for your continued patronage!

• S

  Scott Shope
  5

  I love the service at Tri Counties Bank. They are one of the few banks left that has a purpose of service instead of a purpose of just following the rules like all the national banks. Julie Curl the manager has been such a great help to me and has saved me a few times when I forgot to print a statement. I recommend Tri Counties and the Red Bluff location!

  Response from the owner

  Hi Scott, Thank you so much for the wonderful review attesting to our commitment of Service With Solutions. We appreciate your patronage!

• D

  Dave Campbell
  4

  A few days ago, I wrote a highly critical review of this branch of Tri Counties bank, did so in detail, and was surprised when representatives from administration and the local branch contacted me to get further details--and did so with the goal of improvement, listening carefully and giving plenty of feedback from their viewpoints. I congratulate both parties who called for actively listening to my problems with individual tellers, and it was obvious the problems stemmed mainly from tellers with little training in human relations and the necessity for adherence to policy rather than concerning themselves with the human side of transactions. Thus it is that I am withdrawing my negative review, knowing that these things can affect an institution for years even after the problem has been solved. Thank you Julie for your most amiable conversation about your branch--and I suspect that service will greatly improve as your tellers learn that banking is not merely totting up numbers. This reflects the overall excellence and concern for personal satisfaction I have consistently experienced at the Paradise and downtown Chico branches of Tri Counties Bank. Thank you!

  Response from the owner

  Hi Dave, thank you very much for updating your review! We deeply care about our customers and take any negative experiences with our branches or its staff very seriously. We appreciate your time and your business.

• L

  Larry Cumpton
  5

  We've been customers of this branch for many years. Our experiences have been invariably positive. The attitude of the employees, from the manager to the tellers, is always cordial and extremely helpful. They appreciate our business, and their patience and problem solving abil- ities rank up there with the best. Sometimes one must deal with lines, but that is often the case with competing institutions. It depends on the time of day, the day of the week, and even the time of month. They process customers transactions as efficiently as possible, and even under the busiest of times remain smiling and professional. Overall, a good place to do business.

  Response from the owner

  Hi Larry, thank you very much for your review! We deeply care about our customers and value your feedback. We appreciate your time and your business.

• A

  April Weaver
  3

  In the 7 1/2 yrs I have been banking here they have changed the amount of point of sales and daily minimum you have to keep before you lose 5 dollars to have somewhere to cash and deposit your check. I wish they stop changing it, if you are use to it and if you was a customer here already, that should be the way it is before you change it, information would be helpful, way in advance. I chose to bank here because the staff and accounts was like my bank I utilized before moving here. Plus my mom is a customer here.

  Response from the owner

  Hi April, thank you for the feedback. If you decide you'd like to discuss your account further, we'd love to chat with you. You can reach us 24/7 at 877-822-1234.

• T

  Twylla Alford
  1

  Horrible ! today really shows just what type of bank this is ... my Granddaughter lost her front tooth , my daughter stopped in there because it’s in Raley’s where they shop . She waited in line for 15 minutes for the Manager Julie to tell her she couldn’t exchange 2 dollars for a couple of coins ! “Absolutely not”was the Managers words, not even right , she doesn’t have a account with them so are you kidding me ! Not in my lifetime will I bank at that crappy bank . And I will tell everyone I know not to either. Tri -County you need to get a grip this is Red Bluff ..

  Response from the owner

  Hi Twylla, Thank you for taking the time to provide feedback. We're very sorry to hear that your daughter had this experience! We would like to look into this matter further; could you please provide additional information via the secure link provided below? Here's the link: https://www.tcbk.com/social-media-inquiries Thank you very much!

• C

  Carlee Croker
  1

  I have been with Tri Counties for more than 20 years. Now I am researching better options. They use to be very personable. Now we depositors are just another number to Tri Counties Bank.

  Response from the owner

  Hi Carlee, I am very sorry to hear about your experience. We would like to talk to you to learn more about what happened. If you would like our Customer Support team to reach out to you, please complete this secure link: https://www.tcbk.com/social-media-inquiries

• C

  Charlene Burson
  5

  I have been with tri counties Bank since they opened in Shasta county. in the last year or two they have done nothing but changed people at the Red Bluff Branch time after time you never know who you're going to see because they're probably new I kind of don't like it anymore

  Response from the owner

  Hi Charlene, we're sorry to hear about your experience with our Red Bluff branch. If you would like to further discuss, please complete this form: https://www.tcbk.com/social-media-inquiries and we will have a team member reach out.

• L

  Lori Moles
  5

  I have been banking with Tri Counties bank for over twenty years, I love the convenient locations the service and I feel safe using the ATM Why go anywhere else!!!!

  Response from the owner

  Hi Lori, thank you for your five star review and your continued patronage! We appreciate you as a customer and we're happy you feel safe with us.