Traditions Bank St Charles Way, York

Traditions Bank Reviews

• A

  Amanda Spangler
  5

  Always enjoy coming here! They are my bank for my personal and business accounts. Friendly, personal service.

  Response from the owner

  Thank you Amanda for the beautiful words. As part of our six core values, we strive to offer an “Exquisite Experience” to every person a Traditions Bank associate interacts. We are pleased to hear and read about your experience. Thank you for choosing Traditions Bank as your financial institution.

• J

  John Smyser
  1

  Avoid at all costs! I initially liked the idea of using a local company for my mortgage, but it was one of the most unorganized, frustrating experiences of my life. Lack of communication, miscommunication, lack of follow up and lost paperwork plagued my new mortgage from beginning to end... and beyond! All the issues were compounded by them never taking ownership of their multitude of errors. I wanted to walk away several times, but I was on a tight timeline and needed the funds. Even after the mortgage was complete, they had to keep contacting me for paperwork that they misplaced. Fortunately, York traditions doesn’t actually service mortgages and they sold it to another mortgage company (which negated most of the benefits of going local). However, I’m elated that I no longer have to deal with York Traditions. I still receive correspondence from York Traditions, which they sent to my previous address. Since they mortgaged my new home, shouldn’t they have my correct address? Just another example of their lack of organization.

  Response from the owner

  Dear John - We thank you for your business and apologize for any frustration. One advantage of working with a local option is the opportunity to talk directly with the leadership. Our President personally reached out to you to resolve any misunderstandings. If there are any future issues, we hope you know you can pick up the phone and you would have her ear.

• R

  Rebecca Filer
  5

  Very professional, local team who are very accommodating and have a personal relationship with their clients

  Response from the owner

  Thanks, Rebecca! We value every relationship, and we appreciate your kind words. :)