Traditions Bank N George St, York

Traditions Bank Reviews

• I

  Ian McGrady
  5

  Our mortgage experience at York Traditions Bank was excellent. Probably the best financial transaction I have ever conducted. Our mortgage broker got to the heart of one issue right away and resolved it better than we could have imagined. York Traditions has the kind of leadership and out-of-the-box thinking that is necessary for today's complex world, and I am extremely grateful to be their customer. I strongly recommend them for house mortgage services and would do it again in a heartbeat.

  Response from the owner

  Thank you so much for the kind words, Ian! Our team takes pride in individualized service and trying to take the stress out of the home buying process. We are so happy your experience was smooth and we are also grateful you are a customer.

• J

  John Smyser
  1

  Avoid at all costs! I initially liked the idea of using a local company for my mortgage, but it was one of the most unorganized, frustrating experiences of my life. Lack of communication, miscommunication, lack of follow up and lost paperwork plagued my new mortgage from beginning to end... and beyond! All the issues were compounded by them never taking ownership of their multitude of errors. I wanted to walk away several times, but I was on a tight timeline and needed the funds. Even after the mortgage was complete, they had to keep contacting me for paperwork that they misplaced. Fortunately, York traditions doesn’t actually service mortgages and they sold it to another mortgage company (which negated most of the benefits of going local). However, I’m elated that I no longer have to deal with York Traditions. I still receive correspondence from York Traditions, which they sent to my previous address. Since they mortgaged my new home, shouldn’t they have my correct address? Just another example of their lack of organization.

  Response from the owner

  Dear John - We thank you for your business and apologize for any frustration. One advantage of working with a local option is the opportunity to talk directly with the leadership. Our President personally reached out to you to resolve any misunderstandings. If there are any future issues, we hope you know you can pick up the phone and you would have her ear.

• A

  Adam Nugent
  5

  My first experience with York Traditions Bank wasn’t what I expected - in fact, I wasn’t expecting to deal with a bank at all at the time. The CEO of the company was personally representing the bank at a young professionals event. I talked. He listened. Then I called him months later thinking he would ignore me. He didn’t. He met a 20-something kid - with no real prospects at all - for lunch. Since that time, I’ve learned the principles behind his thinking. Every opportunity presented to York Traditions Bank is an opportunity to move things forward - community things, family things, business things, people things. That’s why I’m York Traditions Bank.

  Response from the owner

  Adam, thank you so much for your kind words! We try each day to follow that example and build a culture of community through relationships.

• R

  Richard Knapp
  1

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