The Federal Savings Bank Broadway, New York

The Federal Savings Bank Reviews

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  Ms Shirley
  5

  We just purchase our first home, great customer service. My experience working with Mr. David Schwartz is very knowledgeble and always available to talk during our Mortgage process. A huge thanks to Mr. Daniel Pedroza he has DNA sound just like him, and very professional. I will recommend The Federal Savings Bank any day!

• D

  Dylicia Modeste
  5

  Mr. Aryeh is the best. He was very prompt in answering all my questions at ANYTIME. He made my experience less stressful. I would recommend him to anyone looking for a knowledgeable, helpful and patient mortgage broker.

• A

  Akisha Campbell
  5

  Moshe was exceptional during this process. His level of communication was outstanding. He kept me updated every step of the way. I couldn't ask for a better mortgage broker. I would definitely recommend him to anyone who is purchasing a home. Thank you Moshe and your wonderful team for making this process so seamless. You guys are truly amazing!!!!

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  Willie Knight
  1

  I just had a horrible experience with Federal Savings Bank employee Jonathan Hugger Vice President. The arrogance in his voice when I asked a question. Most of our communications have been by text. I asked if he could call me to answer a few questions. He treated me as if I was disturbing him. He went off about fraud. Why would you think I would commit fraud, Jonathan? Just because I asked about adding my partner to the mortgage. When I expressed my disappointment in his tone and accusation, Jonathan responded, do what you have to do, reviews, calls, whatever. "I don't care and ended the call." Wow!!!!!!!

  Response from the owner

  Hi Willie, We regret to hear you had a negative experience with us. We would like to look into this further on your behalf. If you have any additional details you'd like to share about your experience, please email us at [email protected] Thank you, Customer Support

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  David Sher
  5

  I recommend to every person I know that is considering refinancing or buying a house to use Isaac Shalom at Federal Savings Bank as their mortgage banker. We used Isaac when we first bought our house and when we refinanced the first time. Isaac made us feel like we were the most important client we had. He is extremely knowledgable, professional, and excellent at his job and explaining the process to a layperson like me. I told him we were considering refinancing if it hit a specific rate. Isaac checked the rates every single week for us and called us when the time was right. He and his team were easy to work with and they were prompt in processing our application. The entire process was smooth from beginning to end. I guess the best proof of how great Isaac and his team are to work with is that we have recommended him to friends, who have used him and in turn recommended him to their friends.

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  Enid M
  5

  I appreciate all the patience, courtesy and diligence during my mortgage loan process. The team was outstanding. Jasmine in Chicago, as well as Clara & Isaac in NY were very professional and great communicators. Thank you all!

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  m husa
  5

  Ben Akerman is the best mortgage broker. answers timely, and pushes things along. my particulars were hard to work with being self employed etc., but the whole process worked out well. this is my third mortgage with The Federal Savings bank since 2012. rates keep getting better, i keep going back to the bank that gets me the best rates and get it done!

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  L shlez
  5

  Issac was an excellent broker beyond what I could ever have imagined. His genuine concern in making sure that everything goes smooth, was his strongest point. His experience is amazing and is extremely knowledgeable. He was also available 24/7 with immediate response. Thank you Isaac for giving me such a great experience!!

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  Alejandro Patino
  5

  David and Daniel were great throughout the entire process, I had been searching for the right bank since March. There was not one bank that was able to help me with my VA loan. Daniel and David were helpful and very knowledgeable when it came to the VA process. They made the process easy and straight to the point, I would recommend them 110%

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  Will Sweeney
  5

  Isaac Shalom was a pleasure to work with. He was very accessible and communicative. I was very happy with the process and I've already recommended Isaac and Federal Savings Bank to several friends and family members.