The Dime Bank Brooklyn St, Carbondale

The Dime Bank Reviews

• B

  Billy Catch
  1

  Most ignorant people I've ever dealt with. Only shining star in the place is Sherry.

  Response from the owner

  Hello Billy. We strive to always provide the ultimate customer experience. We are disappointed to learn that we did not deliver that to you. If you would please email us at [email protected] with your phone number and best time to call you, our manager will contact you to understand your experience and make this right. We wish you a good day.

• L

  Luigi Up B
  5

  Very nice people and good service.

• M

  Mitchell Dearie
  5

  I love the carbondale PA Branch called to see about a account and spoke to the manager Bob who was very helpful and curious he deserves an promotion the building was very clean and the customer service is out of this world they have my vote if you ask me ask questions they are not afraid to answer.

  Response from the owner

  Thank you Mitchell for your positive comments and for choosing The Dime Bank. We appreciate your business!

• H

  Heather Vaughan
  3

  They go soooo slow!!! I sat for 10 minutes before being seen and I was one of 2 cars. Come on you can't even say something knowing you're moving slow.

  Response from the owner

  We apologize for the inconvenience and frustration you experienced with your drive-in wait time. The Dime Bank strives to give the highest level of customer service at all times and keep customer wait time to a minimum. We look forward to providing you a superior experience on your next visit. Have a great weekend.

• T

  Tracey Cox
  5

  Very helpful, friendly. They go out of the way to help you

  Response from the owner

  Hello Tracey! Thank you for taking the time to leave positive comments about your experience at The Dime Bank. Thank you for choosing The Dime Bank, Member FDIC. We hope you have a wonderful day!

• M

  Melly6979
  5

  Love the Carbondale pa branch they go above and beyond for there customers and you don't see that to much anymore. there customer service is amazing

  Response from the owner

  Thank you for choosing The Dime Bank Melissa. We appreciate your business.

• T

  Thomas Kelch
  5

  They have awesome customer service in their Carbondale office! The cash back and ATM fees paid back is awesome! Kasa account all the way!

  Response from the owner

  Thank you for your positive comments. We appreciate them. We strive to bring our best to our customers every day.

• N

  Nicole Biglin
  5

  I love these guys at the Carbondale location. Awesome ppl work there and I love the kasasa cash 🏧.

  Response from the owner

  Thank you Nicole! We appreciate your positive feedback.

• C

  Christina S
  5

  Margaret ( i hope i spelled her name right ) help me tremendously today, bless your heart Margaret !

  Response from the owner

  Thank you for your positive feedback, Christina! We appreciate it and we will make sure to pass your message to Margaret.