Texas Gulf Bank Dixie Dr, Clute

Texas Gulf Bank Reviews

• D

  Dwight Hembree
  5

  The fraud center is #1 in my book they stopped someone in Wyoming from stealing money out of my debit account but that is not the only incident where someone has tried to steal money out of my account and they stopped it

  Response from the owner

  Thank you for the positive review of our fraud center. If there is anything we can do in the future to improve your experience with us, please email [email protected].

• M

  Mike Hog A Nator (The Hog A Nator)
  5

  I've been TGB for many years & never had an issue. If the bank notices strange activity on your debit card? They'll lock it & send an email immediately for you to confirm that you are the one making the purchases. Click yes & it's unlocked! Fast.. I've never applied for a loan. So no advice for that. The Clute & Angelton Bank has great & friendly folks working there. My checks are deposited once a month, I can transfer from money account Apps, etc.. I love using their App also.. 1- Con that I noticed when checking your balance online or by the App is, the bank "Only Updates" during normal Business Hours. Mon.-Friday. So if pay a bill on Sat, it won't post until Monday. Some local purchases will post immediately to your account.

  Response from the owner

  Thank you for the positive review of our products and services, if there is anything we can do in the future to improve your experience with us, please email [email protected]. We appreciate your feedback.

• M

  Mike Hovan
  1

  Dont waste your time opening a bank account here. TRUST ME. This bank has an unbelievable amount of malfunctions. If your looking for a safe and reliable bank, then DO NOT choose this one. I've had numerous occasions where my account has been subjected to fraudulent cases. Your debit card gets randomly shut off. The only reason why I have kept this bank for so long was because of the STAFF. The employees that work at this bank are phenomenal, with excellent interpersonal communication skills and a strong desire to satisfy the customer.

  Response from the owner

  Hi Mike, we would like to apologize for your negative experience at our bank. We’d like to learn more about your specific situation and make things right. If you wouldn’t mind giving our Clute Branch Manager, Emma, a call at 979-258-7266 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working out a resolution.

• J

  Janice Brigance
  5

  My husband and I bank here and the experience is awesome! If I have a problem I address it with them in a grown up manner and they respond in kind. Will never do business again with the other big credit unions!

• J

  Jody Martin
  1

  20 minutes in drive thru with 1 car in line. Hire more people. Absolute joke for customer service.

  Response from the owner

  We understand your frustration and appreciate you bringing the situation to our attention, Jody. We respect your time and value your business. Texas Gulf Bank is addressing this issue and working to improve the service you receive in future visits to our drive thru.