TDECU Angleton N Velasco St, Angleton

TDECU Angleton Reviews

• K

  Kristi Goodson
  2

  I give a 2 star bc the staff is friendly but the drive thru service is ridiculously slow and the when you go in to do anything other than make a quick deposit that also is extremely slow. Definitely need to find procedures that are quicker. Online banking system could also use improvement but they're still 100 times better than Wells Fargo.

  Response from the owner

  Hello Kristi, Thank you for reaching out to us and we apologize for your negative experience. Our Members are our primary focus, and we strive to provide excellent service. We would like to know more about what has happened and look into the matter further. Please reach out to us via email at [email protected] or via Facebook Message at: https://m.me/tdecu with any additional detail, your contact information, and the best time(s) we can reach out to you. We will be keeping an eye on our inbox.

• V

  V.L. Pounders
  2

  I feel it is time to get this drive thru back to normal hours. No matter what time or day it is the entire drive thru area is packed. With the lobby being closed everyone is forced to use drive thru and it is starting to create a problem. Please take your customers into consideration and help alleviate this situation.

  Response from the owner

  Hello V.L., Thank you for reaching out to us and providing your feedback and we apologize for your negative experience. Our Members are our primary focus, and we strive to provide excellent service. We are evaluating our operations in respect to the current situation and will provide updates on our website regarding branch operating hours and changes in service. If you have any additional questions or feedback, please reach out to us via email at [email protected] or via Facebook Message at: https://m.me/tdecu with any additional detail, your contact information, and the best time(s) we can reach out to you. We will be keeping an eye on our inbox. You can always call Member Care at 1-800-839-1154 for assistance as well.

• C

  Cindy Lynn
  2

  I think it's ridiculous to have six lanes and be so slow in the drive thru. it would make sense to have six tellers and each have their own lane to take care of, especially during the time when you can't go inside to get money...

  Response from the owner

  Hello Cindy, thank you for reaching out to us. We would like to apologize for your negative experience and make it right. Our Members are our primary focus, and we strive to provide excellent service. We would like to know more about what has happened and look into the issue. We hope that your next experience with TDECU is much improved. Please reach out to us as [email protected] with any additional detail; we’d love to hear back from you. You can always call Member Care at 1-800-839-1154 for assistance as well.

• V

  Viper Mattdoggy boy 900k
  5

  Love TDECU Bank, never had a problem with them and they treat customers awesome and are very helpful!!

  Response from the owner

  Thank you for your feedback. If you ever need anything please email [email protected] or call us at 1-800-839-1154. Thanks again.

• B

  Brian Corona
  5

  This is a great credit Union that can offer multiple services that can fill all your banking needs.

  Response from the owner

  Thank you for your review Brian. Please let us know if you need anything by emailing us at [email protected] or calling 1-800-839-1154. Thank you for being a Member of TDECU, Your Credit Union.

• R

  Ryan Bundick
  1

  Prepare to waste all your time trying to have your account never work properly. Edit* like clock work dealing with “fraud” this bank is a joke.

  Response from the owner

  Hello Ryan, thank you for the feedback. Our Members are our focus and we'd like to resolve any issues that you are having. Please call us at 1-800-839-1154 or email us at [email protected] so we can help resolve your issues. Thank you for being a TDECU Member.

• L

  Liz
  2

  Customer service could definitely do better and at least let you know you have to sign in instead of waiting a long period of time. Seeing you sit down and not even mention until last minute.

• M

  Mark Higginbotham
  2

  Find another credit Union. I had a very frustrating experience trying to pay off my car loan with them. I paid it off way early and they kept nickle and diming me months after.

• G

  Gail Woodard
  5

  They are there for you answering and explaining everything right down to detail politely and respectfully and cordially and no long waiting love this bank

• A

  Ashlie Watson
  5

  They have been my credit union for 10 years and I've never had an issue with them.