TBK Bank San Juan St, Pagosa Springs

TBK Bank Reviews

• A

  Annette Martinez
  2

  I do not bank at TBK, but recently had an experience with them trying to convert a check from the title company to a cashiers check. I went to the bank on Talisman Drive and was told I could not do that as a non customer, nor did they have the funds to cash it. They suggested I go to the downtown branch. I was initially told the same thing there, but upon my insistence for a solution, Christopher Young, whom is an awesome employee, went above and beyond to find a solution to my dilemma. Having been in the banking industry for 14 years, I was disappointed with the way it was initially handled, but was tremendously satisfied with Christopher’s above and beyond approach to find a solution and save the day, and the banking experience! Go Christopher! Kudos to you for your great customer care !! I give you 5 stars, but the overall TBK experience only two!

  Response from the owner

  We’re sorry that you had this experience with us, Annette, but we’d like to help. Please send an email to [email protected] so we can make sure we are meeting your expectations in the future.

• B

  Brady Peters
  5

  One teller at the TBK was willing to drive a address change to me at work. She absolutely went above and beyond I wish I caught her name but she is great

  Response from the owner

  We’re happy you enjoyed your experience with us, Brady. Thanks for the review!

• C

  Colin
  5

  Friendly fast service, treats you like a hooman bean

  Response from the owner

  We’re happy you enjoyed your experience with us, Colin. Thanks for the review!