Susan Hatfield, Benchmark Mortgage N Keeneland Dr, Richmond

Susan Hatfield, Benchmark Mortgage Reviews

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  Kayla Johnson
  5

  Benchmark has been hands down the best to work with, Susan and her amazing staff have made the process of buying a house very easy with everything lined out on paper and explains the whole process very well, and is always there to answer any questions. This actually makes my husband and I second time we have went through Benchmark and will continue to do so! The Kings

• s

  shelby turner
  5

  Susan and her team have helped us purchase two homes now and have been so amazing through the process both times! Would never consider going anywhere else and cannot recommend her and her awesome team enough!

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  Bethany Butters
  5

  This was my first home buying experience. Susan and her team were exceptional every step of the way. They answered all my questions and were very transparent with the loan and how everything worked. They helped my husband and I get through the whole process with little to no delay even in the beginning of the COVID pandemic 2020. We are very happy that they were the company we decided to work with. Very professional but also very friendly.

• S

  Sherri Degeorge
  5

  I could not have chosen a better place to work with than the good folks at Benchmark Mortgage in Richmond Ky. It was a family atmosphere, friendly and so very helpful no matter how many questions I had!!They were also my daughters mortgage company! If you want great service and friendly people head on over to Benchmark in Richmond!

  Response from the owner

  Thank you, Sherri, for the wonderful words and 5 star review!

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  Monica Marcum
  5

  As a Transaction Coordinator for a high producing local Realtor. I have worked with Susan and her team on multiple transactions. Everyone of them went smoothly from begining to end. Susan and her team know their business and treat their clients like family.

• R

  Rebecca Rose
  5

  Susan Hatfield and the team at Benchmark Mortgage are amazing! Every member of the team strives to make the customer experience the absolute best ever! And they definitely succeed! I would recommend them to anyone and everyone! Their honest and transparent approach keeps you from worrying about anything! They are able to perform to the highest standards even during a pandemic. You cannot go wrong with them!

• R

  Rosena Allen
  5

  Susan Hatfield’s team is excellent. I have used them multiple times and they have always done an outstanding job. I would highly recommend them for all your home buying needs.

  Response from the owner

  Rosena, thank you for such a great review!

• R

  Renee Fee
  5

  Susan and her staff at Benchmark are hands down the best!! Super helpful, friendly & knowledgeable. My experiences with them have always been smooth and painless. They will always get 5 stars from me!!

  Response from the owner

  Thank you for such wonderful words and for the 5-star review!

• C

  Christina Pensol
  5

  I just want to take the moment to shine some light on these wonderful ladies at the Richmond Benchmark! Susan and her team are absolutely wonderful. My buying process went so smooth and not to mention closing was done 2 weeks before the set date these ladies love their jobs and will go the extra mile to make you and your family happy with your forever home💕 I highly recommend choosing Susan and her team they WILL NOT LET YOU DOWN and you’ll ABSOLUTELY love working with them thru the process!!

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  Valerie Smith
  5

  Working with Benchmark Mortgage and Susan Hatfield was a great experience. She made the whole process as easy as possible. I would highly recommend if you are refinancing or getting a new mortgage.

  Response from the owner

  Thank you for this amazing review and 5-star rating. We truly appreciate you sharing your experience and have been honored to work with you!