Sunlight Financial W 39th St, New York

Sunlight Financial Reviews

• c

  chris bolle
  5

  Sunlight was a great place to get me out of a jam when I didn't think anyone else would. They gave me a nice size loan to pay off all of my credit cards and bills and offered me a low interest rate to where I Sabres a lot of money. I would have went with them on my second loan when I was wanting to reconsolidate all my current bills and debts but some how I locked up my transunion report so they couldn't help me.

• I

  Idella Thompson
  4

  They were very efficient and friendly. Arrived on time and installed the 10 windows and sliding glass door in 1 day, cleaned up very well. I would recommend this company again.

  Response from the owner

  Hi Idella, Thanks for leaving us your review. We are glad that you had a pleasant experience. Our dedicated staff will be pleased to learn of your praise. Always appreciate your feedback. Cheers!

• A

  Angela Jones
  1

  One star because that was the lowest option. We used this company for a loan to place a garage on our property. We have made payments $30 over every month and even extra monthly payments. Still- in 7 months we have paid $3186.17 in interest and only $2435.74 to principal. They have charged late fees because if we don’t pay between the 5th and 25th of a month it doesn’t count (we pay through our bank who apparently sends snail mail checks). Mind you- we’ve made extra monthly payments too! But they won’t let you pay a month early. It won’t count... although they will still charge you interest! When I finally checked (my fault for not being on top of it) I noticed this month we had a measly 7 cents to our principal payment- all the while they put $499 towards interest. I called. No regard. No budge. Nothing. We have good credit and we pay more than we need every month. I will get out from under them as soon as possible.

  Response from the owner

  Hi Angela, We’re sorry to hear about your frustrations. Thank you for bringing it to our attention. We take customer satisfaction seriously around here, and we’d be more than happy to try and find a solution for a more enjoyable experience. Customer Support would be more than happy to assist you. Please give us a call when you're in need of assistance (888) 850-3359. Thank you,

• K

  Kenneth Brewster
  5

  The text of the Agreement said payments would be due the same day each month starting 60 days after the date of the Agreement. In our case, though, this would have put it on the 26th of each month, about five days before a big chunk of our income on the 1st. I sent Sunlight Financial a message asking if the due date could be pushed back to the 2nd of each month. They agreed! I am most pleased.

  Response from the owner

  Thank you so much for your kind words, Kenneth. We really appreciate you taking the time out to share your experience with us. Cheers, Sunlight Financial

• N

  Nancy Thompson
  5

  I was so happy Sunlight Financial gave me the opportunity to finance my home improvement project of purchasing a new roof. The process was easy and making payments is even easier with their web page.

• S

  Sherry Andrews
  5

  I am using Sunlight Financial for my new solar system and AC unit. The rates are really great, and the entire financing process was smooth and easy.

  Response from the owner

  Thank you so much for your kind words, Sherry. We really appreciate you taking the time out to share your experience with us. Cheers, Sunlight Financial

• B

  Bret Jamison
  5

  Everything went as planned. Freedom Solar and Sunlight both have provided an experience that could not have been better!

  Response from the owner

  Thank you so much for your kind words, Bret. We really appreciate you taking the time out to share your experience with us. Cheers, Sunlight Financial

• J

  Joe Fauls
  5

  The electronic process from application to approval is very good. Customer service is available as well.

  Response from the owner

  Thank you so much for your kind words, Joe. We really appreciate you taking the time out to share your experience with us. Cheers, Sunlight Financial

• D

  Dorothy Henderson
  4

  Very good, but it would have been nice to talk to a representative for more information about my loan and how to pay, I would like to know when to pay and/or if it will be taking out of my checking account and/or how much.

  Response from the owner

  Thank you for providing your feedback and letting us know about this issue, Dorothy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (888) 850-3359 and we'd be happy to help you out. Regards, Sunlight Financial

• J

  Jonathan M
  1

  Hey Sunlight, FYI ALL of your solar partners pass their dealer fees on to the customer.

  Response from the owner

  Thank you for providing your feedback and letting us know about this issue, M. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (888) 850-3359 and we'd be happy to help you out. Regards, Sunlight Financial