Summit Community Bank Harper Rd, Beckley

Summit Community Bank Reviews

• P

  Peepsof sterben
  1

  Welp first time with this bank and checked the hours the day before. Needed a check cashed before I went to work at 11. The internet says they are open both lobby and drive thru at 9am. I got there at 10am and the doors were locked and the drive thru all said closed on every lane accept the atm.

  Response from the owner

  Hi there, we're so sorry for the inconvenience, but many of our branches are operating on a delayed schedule today due to inclement weather. However, our Summit Assist Teller ITM is available and should be able to cash your check for you, just look for the ITM signage in the drive through, as some ITMs also have ATM functionality.

• D

  Don Johnson
  5

  I was in the area and took advantage of some photo ops for Google Maps.

• M

  Matthew Plumley
  1

  I will never, ever recommend Summit Community bank to anyone. I have had paychecks deposit then disappear days later and would not reappear in my bank account for days. I messaged them with the app and was told it was an error. This error seemed to happen to me every other month or so. I work 14 hours a day, 5 days a week. I just got married and we went to Chase bank. I have been trying to close my bank account for weeks now. I only have Sundays off. The lady told me she froze my account so that after my automatic deposit was removed, I would not have a negative balance from any further charges. That has proven to be false twice now. I call and argue, they will deduct the overdraft fees, they told me to put a check for the exact amount in the deposit box with a note stating to close the account once it was at a “0” balance. I did that exactly. Just happened to check today and I had a subscription service charge that bank account that was supposed to be not only frozen but also closed as of 4 days ago. She said that she would wave the overdraft fees. Now I have to drive back to Summit and put another check from Chase into their deposit box after working all day to get it back to “0” and try this again.

• M

  Melvin Dolan
  4

  For someone from out of town they have always been so very helpful if I lived in the area they would most definitely be my bank

• A

  Alexis M.
  5

  They work well with you, call and check on you, repay atm fees, etc. Best bank I've had.

• M

  Magic Tomson
  1

  I will never come in this bank again the manager Jessica is hateful and not willing to help people of color

  Response from the owner

  We are disappointed we did not exceed your expectations on your recent visit to our Beckley location. We value all client feedback as our promise of Service Beyond Expectations is a top priority. Please reach out to our Chief Banking Officer Patty at 540-347-7779 ext 4559. Thank you again for your feedback. We look forward to hearing from you.

• C

  Chris Cook
  1

  Friendly folks, but worthless banking system since Summit took over.