Spero Financial Pearman Dairy Rd, Anderson

Spero Financial Reviews

• J

  Janet F. Shrefler
  5

  They were so easy and accommodating to work with! Ronicka, the branch manager, was so personable, and she made me feel welcome and important from our very first phone conversation. I did not feel pressured to bank with Spero, and I appreciated the opportunity to take my time and be able to make the best decision for me and my banking needs. I chose Spero because I felt like family there.

  Response from the owner

  Thank you, Janet, for your kind words! It is an honor to serve you!

• K

  Kelley Burke
  5

  I've been a member of Spero since before they change there Name of Anderson Federal Credit Union out on 24 for 10 yrs. Then when Spero took over I have been a member still. I love being a member the staff are awsome and incredible. They are so helpful and kind.They treat you like family. When you need a question answered, they always seem to know what you need. I love you all. Thank you all for being there for me for thru the the drive thru and inside. You are the bestest

  Response from the owner

  Thank you, Kelley, for such a kind review! Thank you for your membership; it is an honor to serve you!

• L

  Le Luv
  1

  This bank is seriously trash ! AFCU should have never merged. I had AFCU for a long time and then they come making everything difficult. Sadly closing my account . Actually I’m not sad because this bank is literally pitiful. Took 2 weeks just to get a debit card replaced & they always want to slap a fee on to every little thing.

  Response from the owner

  We are surprised and disappointed to see your 1-star review. As a member-owned cooperative, providing excellent member experiences is our top priority. If you are willing, please email your best contact number to [email protected] so that a Member Specialist can reach out directly to discuss your recent experience. Thank you!

• J

  Jim Foster
  4

  I posted about how unhappy I was with the babk change. I am still not as impressed by Spero. But that said. Ms. Craig the manager at the pearman dairy branch is awesome. She took time and effort to make sure my accounts were right. I hope someone from the board of directors see this. She is only reason I am still banking there.

  Response from the owner

  Good Morning Mr. Foster - As a member-owned cooperative providing wonderful experiences to our members is a top priority! Per your review, Ms. Craig is doing just that! Thank you for your kind words, and we will be sure to pass this along! Thank you for your membership! It is an honor to serve you!

• A

  Anessa Jenkins
  5

  I had the most amazing experience with Ronicka Craig at this location. Her professionalism, customer oriented and her knowledge has made my decision to join Spero excellent. Please stop by and see her for you want regret it.

  Response from the owner

  Thank you, Anessa, for such kind words and 5-star review! We will definitely pass this along to the team, as we know it will make their day. Thank you for your membership! It is an honor to serve you!

• D

  Debra Jones
  5

  I recently opened an Account with Spero I'm super Happy that I did Everyone that works there is so SUPER NICEAnd Very knowledgeable and makes you feel Good and Satisfied being there. 10 thumbs up.Thank You Ms.Kayla Paul you definitely know your job.

  Response from the owner

  Thank you Ms. Jones for your kind words and 5-star review! It is an honor to serve you, and welcome to the Spero family!

• S

  Sharon Patterson
  1

  Will not answer phone for customer concerns. I never had this problem with Anderson Federal Credit Union. You all need to really address this issue and correct it. I've heard this complaint from a lot of your customers.

  Response from the owner

  Thank you Sharon for this feedback. As a member-owned cooperative, providing excellent member experiences is our top priority. If you are willing, please send your best contact number to [email protected], so that a member specialist can reach out to you to discuss your recent experience further. Thank you for your membership!

• r

  roberto rivera
  5

  Was unable to log on to my account, branch manager made a in person appointment, and cleared everything up. Now all is good. Best service ever. Thank you Spero.

  Response from the owner

  Thank you Roberto for your 5-star review! It is an honor to serve you!

• T

  Tracy Mitchell
  5

  I was completely satisfied with the service we received at Spero Financial from Ronicka Craig. I would gladly recommend her to anyone!

  Response from the owner

  Thank you, Tracy, for your kind words! It is an honor to serve you!

• C

  Chazz Defiant (That damn guy)
  5

  staff is always curteous and helpful. services are all top notch.

  Response from the owner

  Thank you Chazz for your 5-star review and kind words! It is an honor to serve you!