Southwest Missouri Bank E 7th St, Joplin

Southwest Missouri Bank Reviews

• J

  J M
  5

  Highly recommend Shannon Doss. She always goes out of her way to get things ready for us before we even show up. Excellent service. This branch is lucky to have her.

  Response from the owner

  We agree - we are lucky to have Shanon! Thank you for the great review and I'll make sure she sees it. And thank you for your business.

• R

  Roger Sapp
  1

  Had to deal with the president of the branch at 7th and Desquene very rude and disrespectful. Went to the 32nd st branch very helpful apologized for the incident at 7th took care of the problem smb you need to deal with this person will not ever step a foot in this branch again.

  Response from the owner

  Roger, we value your business and are glad we were able to get everything you needed taken care of at 32nd Street! You've always been great to let us know how we're doing and we appreciate it. We apologize this happened and hope to see you at Duquesne again soon.

• j

  joshua vaipulu
  3

  super personal and very helpful. I wouldn't go anywhere else for my banking, but their ATMs are down all the time

  Response from the owner

  Joshua, thanks so much for your business and for this great review! We always appreciate feedback from our customers!

• M

  Melissa h
  5

  Great customer service! The staff always has a smile and are very helpful.

  Response from the owner

  Thank you for choosing SMB, Melissa! We appreciate your business and your kind words.

• T

  Thomas Cecil
  5

  Amazing staff and very knowledgeable about services provided!

  Response from the owner

  Thanks so much, Thomas. We love hearing from happy customers!

• J

  Jeanie Buchanan
  1

  Really bad customer service..no call backs ever. No help when needed

  Response from the owner

  We understand that the branch you generally use has already been in contact with you about your inquiry. If you have any other questions, please let us know.

• M

  Matt Francisco
  5

  I like the fast friendly service

  Response from the owner

  Thanks for the great review, Matt!

• J

  James Vader
  5

  Got a loan on my truck with Mrs odell

  Response from the owner

  Thank you for the review and mentioning Anne! She's great to work with. We appreciate your business!