SouthState Bank Montague Ave, Greenwood

SouthState Bank Reviews

• B

  Beth Traynham
  5

  Great people even with my attitude. Just get aggravated when you call and the person has no idea what you are talking about

  Response from the owner

  Thank you for this feedback, Beth. If you have further questions, please don't hesitate to contact us by email at [email protected] so we can connect you with the correct banker.

• A

  Althea Painter
  1

  Extremely inconvenient and unhelpful. The process of calling and attempting to talk to a representative is by far the hardest thing. I’ve waited on the phone for over an hour and then got hung up on, for a simple problem. Their ATMs are also very frustrating. I’ll definitely be switching banks soon.

  Response from the owner

  Hello, Althea. We understand your frustration with the wait time to speak to someone. If we can help further, please email your name and phone number to [email protected] so we can connect you with a banker.

• B

  Brittany Johnson
  1

  Very unprofessional on the phone didn't ask me if I needed anything else just hung up on me didn't bother to tell me anything of importance all my account and accused me of not being the owner of the card not everyone can remember their last transactions that happened two and a half weeks ago and furthermore if I give you my social I give you my card number and I answer my own damn security questions don't you think that means that account is mine

  Response from the owner

  Hi Brittany. Thank you for taking the time to leave us a review. We’d like to understand more about your situation and have a banker contact you about your experience. Can you email us your full name, contact information and a few more details to [email protected]?

• B

  Better Tomorrow
  1

  They never answer phone. Waited more then one hour and still no answer

  Response from the owner

  Thank you for taking time to provide feedback. That is not the experience we want our customers to have. Can you please email your full name and contact information to [email protected] so we may have a banker reach out to you?