SouthEast Bank Rhea County Hwy, Dayton

SouthEast Bank Reviews

• B

  Brian Hall
  5

  Very great team. Took care of my banking needs in a very professional and timely manner. Nothing but great things to say about Randy and the team at the Dayton office!

  Response from the owner

  We are happy to hear you’ve had a terrific experience with Randy and the Dayton team! We look forward to sharing your feedback with them. Thanks for the nice review, Brian!

• B

  Barry W
  2

  The good part was a good interest rate. I could not deal with the way they won't display an accurate balance when you use the bill pay and the company you're paying still can only be paid by check. My balance would be overstated until the check is physically cashed, up to 2 weeks. My current bank updates overnight when I do this. Just a convenient way to collect overdraft fees. If you go online and deduct money to pay bills, your balance should reflect that. If you have to run a hand written register, what is the point of the technology? Like a shiny new jet that stays parked in the cow field. And the incentive is to make money off it.

  Response from the owner

  Hi Barry. We appreciate you taking the time to share your feedback with us. We'd like to learn more about your experience and discuss solutions to the issues you're having with our mobile app. A branch representative will be in touch soon. Thanks again.

• A

  Anita Henderson
  5

  The ladies at the Dayton location are always so helpful and friendly. So glad we changed banks where we can see and talk to people in person. I would recommend this bank to everyone.

  Response from the owner

  That's terrific to hear, thanks, Anita! We can't wait to share your feedback with the team.

• C

  Connie McClendon
  5

  Shirley Hitchins at the Dayton office was great to work with and very efficient. I appreciated the call back from her to check on me and if I had any questions.

  Response from the owner

  Thanks for the amazing review!

• A

  April Rentzsch
  1

  Online and door signed days your lobby is open today (Saturday), but when I called I was told your lobby is closed. You need to have accurate information and signage!!! You just lost an account!! We were there to open a brand new account, which won't be yours!!

• J

  Joseph Collins
  1

  A bit of an anomaly in Dayton in regards to customer service. I sat at the drive-through window for almost two complete songs before I hit the call button. Then, a manager (?) Came to the window to tell me that someone would be with me in a minute & walked away very quickly. Another song later, a lady came to the window, took my deposit from the drawer & walked away without saying a word. When she returned, she still didn't speak until I asked if she could speak. The lack of someone at least paying attention to the window was odd to me, & there inside didn't seem busy. I think they just didn't care to pay attention. Then, the lack of at least greeting in a friendly manner really stoodout, as it occasionally does in a place town that is usually very friendly.

  Response from the owner

  Joseph - We apologize for your experience. We appreciate you taking the time to let us know so that we can get better.

• A

  Annie Rader
  5

  Best bank in Dayton! All of the ladies are so helpful.

  Response from the owner

  That's terrific to hear, thanks Annie! We can't wait to share your feedback with the team.

• D

  Dylan Brown
  5

  Always giving great customer service :)

  Response from the owner

  Thank you for the kind review, Dylan! We'll be sure to share it with the team!

• J

  Jamie Wilkerson
  5

  Everyone is so nice and helpful!!

  Response from the owner

  Thanks, Jamie, for taking the time to give us a great review!