Security Service Federal Credit Union Montwood Dr, El Paso

Security Service Federal Credit Union Reviews

• E

  Edgar Terrazas
  5

  Been banking with them for years Never had any issues Had to her a bunch of paperwork done Always good service Recently got helped out by Edna Aleman who went above and beyond to help me with my paperwork

  Response from the owner

  Thank you Edgar for sharing your experience with Edna at our Montwood branch. I'm glad to hear she was able to assist you with and exceeded your expectations. I will be sure to share your five star review with the Edna and her leadership team. Have a great evening! Mari R.

• F

  Fer Rivero
  5

  Patricia was very detailed and helpful when it came to getting a credit card. I am very naive on the subject so I appreciated her so much. Thank you for helping me I give you and the building 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

  Response from the owner

  Hi Fer, thank you for coming out to visit and the opportunity to help you understand how a credit card and the great benefits. Pat is a wealth of knowledge and I am so pleased to hear she exceeded your expectations. We appreciate the 10 STAR recommendation. Mari R.

• M

  Martinez Sasha
  5

  I’m so happy I joined this bank’s membership with awesome rates and benefits. Lily has assisted the entire way. She always greets with a smile in the drive thru and lobby. From line of credit, checking to savings accounts... go see Lily only at this location 😊

  Response from the owner

  Sasha, Your positive review and sharing your experience with Iliana at our Montwood branch is greatly appreciated. Thank you for placing your trust in SSFCU for your financial needs and the opportunity to serve you. Marisela M.

• D

  Daniel Munoz
  5

  Best credit union in town, Edna Aleman was very helpful, the staff is friendly , highly recommend security service

  Response from the owner

  Hi Daniel, we appreciate you sharing your experience with Edna A. Thank you for the recommendation and the five star review. Mari R.

• L

  Lee Bartlett
  5

  I had recently opened up two youth accounts for my daughters toward the end of the workday. Even though the bank had closed, employees lliana Anchondo and Claudia Garcia who work at the Montwood location joyfully took the extra time (30 minutes) to make sure my daughters accounts were secure, up and running, and they did this with real concern and care—with a smile! It’s these employees who make Security Services such a great banking institute. 5 Star, 2 Thumbs Up!

  Response from the owner

  Lee, Congratulations on your daughters new checking accounts. Thank you for trusting in Security Service to support you in your daughters financial journey. Iliana and Claudia are committed to making every visit amazing with enthusiasm, and care for your needs. I appreciate you sharing your experience and I will be sure to share your review with the Montwood team. Have a great day! Marisela M.

• P

  Pedro De Santiago
  5

  I am very pleased with the level of professionalism. Claudia and Edna were very helpful. I truly enjoy banking with you.

  Response from the owner

  Hi Pedro, thank you for the five star review. I appreciate you sharing your experience with Claudia and Edna. I will be sure that they each hear about your review. Mari R.

• T

  Theresa
  5

  Max is always cordial and genuine. He is knowledgeable and takes the time to explain in detail any questions I have. I feel confident that Max will complete any service request due to his attention to detail and efficiency. He is trustworthy and always provides warm and friendly customer service.

• R

  Roberto Espinoza
  1

  Please! put some attention to this negative review.Im very very very disappointed and very upset.Because I don't understand Why? I can't deposit a business ck under my business account name,to my business account,Name is All Car's Wheel Alignment. Make no sense to me and I think for no one's.Im in business with this bank since 2008 And with the Organization since 1980.And I don't think I deserve this!!! I'm sorry but I will not recommend no one else! This issue makes me withdraw most of my money please put attention!!!

  Response from the owner

  Hello Mr. Espinoza, thank you for taking time to provide feedback on your experience at our branch. I apologize for not meeting your expectations of service during your recent visit. We appreciate your membership and would like the opportunity to further discuss your experience. For your privacy please email us at [email protected] and reference this post. Thank you for your membership.

• A

  ALDO GARCIA
  5

  Great service ever. Came to make a payment after closing hours at 5:36 pm and Isabel chacon was able to help me make my car payment. Thank you for your service.

  Response from the owner

  Aldo, Thank you for taking the time to share your experience at our Montwood branch. I'm so glad that Isabel was available to you and assisted with your car payment after hours. Your review will be shared with the Montwood management team. Have a great day! Marisela M.

• R

  RoyToy ZRU
  5

  My prefer choice when it comes to choose my bank and having my vehicles insured by excellent service fast and friendly very helpful and knowledgeable very helpful with adding my vehicles to my insurance appreciate the help

  Response from the owner

  RoyToy, thank you for the five star review. Our insurance agent Felix is committed to address your insurance needs and provide you with the best coverage with cost savings over time. We appreciate your membership! Mari R.