Scott Credit Union IL, Highland

Scott Credit Union Reviews

• S

  Shannon Walsh
  1

  So if your trying to apply for a loan. Go somewhere else. They stuck their nose in the air and were extremely rude. Told me I would probably not get it. And when the told me they would call me and let me know. They never called, emailed. But send plenty of letters trying to sell me life insurance! Fantastic! I’m gonna work on my credit. I will be taking my business elsewhere. For me it’s extremely unprofessional to be hateful and snotty over something I have never done before. Also. No real answers on how to work on my credit with them when ask. All I got was “I don’t know!” I can understand not getting a loan. But when asking for advice or help in finding ways to better my life financially? Doesn’t make me the gum on your shoe. Just saying.🤷‍♀️

  Response from the owner

  Hello Shannon, we would like to apologize for the frustration you experienced. We will pass this information on to the management over that area. If you would like to speak with a member of management, please send your preferred contact info to [email protected].

• J

  James Cross
  1

  Most credit unions allow members of other credit unions to use thier ATMs fee-free, but NOT HERE.

  Response from the owner

  Hello James, Thank you for sharing that feedback. We will share this with our management team.

• D

  Dakota Driemeyer
  5

  Always helpful and welcoming! They even know my name when I walk in the door! Perfect local bank!

  Response from the owner

  Thank you, Dakota!

• M

  Mark Massey
  1

  Payments over the phone have a $10.00 fee, you can't use the drive through to make payments. Today I tried to payoff a loan, they cant process more than $1000.00 at time, so they want to charge me $40.00 to process a payment. I couldn't set up a more broken payment system if I tried, what a joke. The people are nice, but the banks policies are set up to nickle and dime you to death.

• D

  Daniel Dicken
  1

  There cards are junk, I have to get a new one constantly.

  Response from the owner

  Hello Daniel, we would like to apologize for the frustration you are experiencing. If you could send your preferred contact info to [email protected], we would like to get more information about what is happening and see what we can do to make it better.

• A

  Alex Haegele
  4

  Very good location for SCU. I have gone to this bank location primarily for the last 8 years and I have always got the things I needed done. Service usually does take a bit but they usually do me good service every time.

• D

  Dwain Gaines
  1

  This bank is horrible, there loan dept is ridiculous. Someone with great credit and great job it gets blocked in there red tape for a 70 k loan. There personal attention to customer is horrible. Bank here if you want to be a number

  Response from the owner

  Hi Mr. Gaines, We are not able to discuss individual account or application information via a public forum. If you would like to discuss any details of your application, please send us the best way to reach you at [email protected].

• c

  charles milam
  1

  Have been to the Highland drive through several times and it is so slow. 20 minutes from getting to the window to making a withdrawal doesn’t make sense

• J

  Jerzie Easley
  5

  This place is awesome and they have amazing works that will help you and do what ever you need down like deposit money for you

• D

  D B
  1

  They have horrible customer service they will not stand behind you if you have any issues do yourself a favor do not get auto loans through company nothing

  Response from the owner

  Daniel, as we said on your other reviews, we're sorry to hear about this and apologize for the frustration you're experiencing. If you could send your preferred contact info to [email protected], we'd like to connect you with a manager to help you.