Sandy Spring Bank Port Royal Rd, Springfield

Sandy Spring Bank Reviews

• C

  Clarence Adams
  5

  I've been a client of Donna Wilson for over 10 years. After starting at this branch I followed her. She is magnificent person and a great leader. I've only experienced great service from her and her staff. I recommend my clients to her at every opportunity. They all have had the same treatment.

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  Genie O'Hara
  5

  I have found the staff at this branch to be professional, friendly and easy to talk to. They have gone out of their way to meet my banking needs and have been pleasant and easy to work with. I appreciate that they have remained open through the pandemic! That has been a lifesaver!

  Response from the owner

  Genie, thank you so much for the kind words about the Sandy Spring Bank Springfield community office. We look forward to seeing you again soon!

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  Caroline Armstrong
  5

  We have a business account with Sandy Spring and visit this branch basically every day. They have great customer service and always take care of us quickly. I highly recommend them for all your banking needs. Thank you for all you do, Sandy Spring!!!

  Response from the owner

  Hi Caroline, we’re thrilled to learn you had a great experience at the Sandy Spring Bank Springfield community office. We hope you’ll come back and see us again soon!

• N

  Ni Ma
  1

  The worst customer service! They would put you on a “brief hold” and this is just their trick to get away with it and they would never pick up the phone. I was even given the extension to call them directly and not having to wait for hours to get transferred, guess what nobody picked up the phone! The worst bank ever! Looks like the managers don’t even care about their customer service either!

  Response from the owner

  Hello, my name is John, and I'd like to help you. Please give me a call at 703.319.9000 ext. 4629 or 703.255.4629.

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  Marco Florido
  1

  It's sad that calling my own bank no one can help me to reset my password, the call cervice says go to the branch to do it,I called the branch twice the branch says sorry we dont have that information here,I ask to talk to a manager they won't do it,all if got is an e mail to put a complaint to sandy spring,its obvious they dont care.

• S

  Saad Cheema
  2

  Don't usually have coin change available, service is not great but ok.

  Response from the owner

  Hello Saad, my name is Donna, and I'd like to learn more about your experience. Please give me a call at 800.399.5919 x4440.