Sacramento Credit Union Arden Way, Sacramento

Sacramento Credit Union Reviews

• d

  diana lane
  5

  Today I will become a homeowner. Deri Ross at SacCU went above and beyond for my husband and me. We had a special situation that Deri zeroed in on and got us a refinance instead of a regular mortgage. She is very committed to her job (I can tell). and really knows the realty biz. Anytime we emailed her she responded very quickly. We did our business completely electronically and it was so convenient in these times. I can't say enough great things about her. So glad we gave the business to our CU instead of the guys on the web like Rocket. Thank you Deri Ross

  Response from the owner

  Hi Diana, Thank you for taking the time to review Sacramento Credit Union. We strive to provide excellent service to our members. Congratulations on becoming a homeowner! Thank you for being a loyal member.

• M

  Mz Jen
  5

  This has been our bank for the past 23 years and they have always had our back whether it be for personal checking, savings, or for a business account! You can't go wrong with this Credit Union for a small town feel!! ❤️❤️

  Response from the owner

  Mz Jen, Thank you for taking the time to review Sacramento Credit Union. We appreciate your amazing review. At SCU, we strive to deliver the best customer service and financial products to our members. Thank you for being a faithful member!

• J

  Jayme
  4

  Excellent service, needed to open an account and Julie was very helpful. ATM was being serviced and I could not check my new debit card but will do at another branch. Look forward to doing business with Sacramento credit Union. 😁

  Response from the owner

  Hi Jamyme, Thank you so much for taking the time to review Sacramento Credit Union. We strive to deliver the best products and service to our members. We appreciate your membership and thank you for your great review! Sacramento Credit Union

• F

  FunKenzy
  5

  When you have a bank to select and call your own, make it a credit union. Here's why Sacramento Credit Union rocks: They give you 1.75% back in your account at the beginning of every month once you use your debit card 12 times, deposit money once in the month and use online banking. You get those pesky $3.00 ATM fees put back into your account at the beginning of the new month. They are part of the co-op network so using an ATM or depositing money into your account from another credit union while out of town is a plus! There are other perks as well that I can't remember at the moment. This particular credit union has nice employees as well. They don't smile a lot, however they aren't rude and they don't have nasty attitudes. Getting in and out of here is also a breeze. Not to mention they have a private parking lot that is shared with Starbucks next door, but I usually can find an open spot with ease; unlike having to pay for street parking or trying to quickly run in and out of the branch on H St. hoping the parking police don't ticket your vehicle before you can get back. I also haven't had to wait a long time to see a teller. My average wait time has always been between 0 - 5 minutes.

• M

  Mo Shakour
  1

  Don’t trust the ATM machine. It took my money when I tried to deposit it. Now I have to wait 10 days to hopefully get my money back.

  Response from the owner

  Hi Mo, We’re very sorry to hear your deposit was not accepted at our ATM. We are looking into the issue and appreciate you promptly reporting it to the management team at the branch. If you’d like to send us a private message with your contact information and the name of your financial institution, we will work with them to resolve your claim as quickly as possible.

• H

  H. A.
  5

  They are realistic, easy to deal with, and winners. It took me only some hours to apply and get approved, they released the check at the same day.