RoundPoint Mortgage Servicing Corporation - North Bethesda Bethesda

RoundPoint Mortgage Servicing Corporation - North Bethesda Reviews

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  Heather Turell
  5

  It was such a pleasure to work with Charlie Miller and the Roundpoint team. Anyone who has ever purchased a house can tell you that the loan process is a bear. The Roundpoint team made it as easy as possible. It was such a different experience than our first home with a large bank lender. I could not recommend this team more. We needed our approval letter changed on a holiday weekend which would never have happened with a large lender but Charlie delivered. I was so happy with the responsiveness of the team. We always had our questions answered and didn't have to jump through a million hoops to get it done. We received our clear to close well in advance and were able to relax during the week of settlement.

  Response from the owner

  Heather, we love to get feedback like this! We're so glad your experience with RoundPoint was so great. Thank you for sharing this information with us. We will share your feedback with our teammate and recognize them for the excellent customer service they provided. Thanks again!

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  Olivia Hartley
  5

  Charlie Miller and his team were fantastic in the process of acquiring our home loan. We are in a very demanding market and Charlie went above and beyond to answer all my questions and process our loan in record time. I cannot recommend him enough, you are in good hands!

  Response from the owner

  Hi Olivia, thank you for sharing the positive experience you had with Freedom Mortgage. Customer satisfaction is our priority and your feedback is greatly appreciated.

• L

  Lisa Sabelhaus
  5

  Charlie Miller has help many of our buyers purchase and many past clients with their refinance. Highly responsive and is always on top of everything. We appreciate his weekly updates and to top it off, he attends closing to celebrate his buyers' purchases. Highly Recommend.

  Response from the owner

  Thank you for the positive feedback, Lisa. Our team works hard to ensure every partner and customer enjoys the best possible home financing experience. Your feedback will be shared and valued by the Freedom Mortgage team.

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  Mark Hieronymus
  5

  I have financed and now refinanced through Charlie and the team at Freedom Mortgage. I cannot recommend them enough. I am saving hundreds per month and thousands in the long run because Charlie took the time to inform me of the benefits of refinancing during these historic low interest rates.

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  parul jain
  5

  Highly recommended! We had a great experience working with Freedom Mortgage recently. Charles Miller assisted us with locking the best possible rates and helped us throughout the closing process for our home. He was patient, answered all our questions and very responsive. Thank you for your help and we recommend Freedom Mortgage!!

• M

  Mark Strosnider
  5

  Charlie Miller of Freedom mortgage always takes the time to make your goals and priorities his as well. We felt like we were Charlie's only client at a historically busy time. Thanks Charlie for taking care of us!

  Response from the owner

  Mark, thanks so much for your Freedom Mortgage review. It is rewarding to hear about the positive experience you have had and to know that we’ve helped you achieve your financial goals.

• S

  Sue Strosnider
  5

  Highly recommend. Charlie's team is very efficient and top notch on communication.

  Response from the owner

  Sue, thanks so much for your Freedom Mortgage review. It is rewarding to hear about the positive experience you have had and to know that we’ve helped you achieve your financial goals.

• S

  Shaun Jewett
  5

  Best mortgage experience, ever!! Charlie is the best!

  Response from the owner

  Shaun, thanks so much for your Freedom Mortgage review. It is rewarding to hear about the positive experience you have had and to know that we’ve helped you achieve your financial goals.

• K

  Kingan Klean LLC
  5

  Great communication throughout the process from Charlie and his team.

  Response from the owner

  Bobby, thank you for sharing the positive experience you had with Freedom Mortgage. Customer satisfaction is our priority and your feedback is greatly appreciated.

• A

  Alexander Klayman
  5

  I had no idea financial services of such a high quality even existed.