RoundPoint Mortgage Servicing Corporation - Great Neck Cutter Mill Rd, Great Neck

RoundPoint Mortgage Servicing Corporation - Great Neck Reviews

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  Michael Williams
  5

  It was wonderful to work with Jaclyn and her team on my refinance. She answered all my questions quickly and thoroughly. She is very efficient and knowledgeable and made the entire process easier than expected. My experience with RoundPoint Mortgage was convenient, where as most things can be done online and they conveniently schedule closing to meet your scheduling demands. This has been the most quickest and easiest process for me. I thank Jaclyn for the wonderful service and look forward to recommending her to others.

  Response from the owner

  We love to get feedback like this! We're so glad your experience with RoundPoint was so great. Thank you for sharing this information with us. We will share your feedback with our teammate and recognize them for the excellent customer service they provided. Thanks again!

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  michael marzouk
  5

  The fact I did many transactions in my life, this loan experience was far the most perfect and smooth one. Our loan officer Maura was on the top of things and has her fingers on the pulse. Maura was very supportive and professional. No hidden fees no hassle.

  Response from the owner

  Hi Michael, thank you for the high star rating! Our goal is to make every interaction our customers have with us be as positive as yours.

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  frank elaiho
  5

  Great doing business with Mr Mathew. His very professional and helpful to his customers. We will definitely recommend him to our friends and family members

  Response from the owner

  Frank, We love to get feedback like this! We're so glad your experience with RoundPoint was so great. Thank you for sharing this information with us. We will share your feedback with our teammate and recognize them for the excellent customer service they provided. Thanks again!

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  Mo A
  5

  I have been lucky enough to work with Maura on 2 prior purchases and each time Maura has gone above and beyond to make sure the process is seamless and smooth. Maura and her team were incredibly organized and my wife and I always knew where we were in the mortgage application process. We are very grateful for Maura's dedication to her work and her clients. Thank you!

  Response from the owner

  Mo, thank you for the positive feedback. Our team works hard to ensure every customer enjoys the best possible home financing experience. Your feedback will be shared with the appropriate team members. Thank you for your time.

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  Artur Davidov
  5

  My loan officer Olga Savelov was amazing she was always available to answer any questions or concerns I had. She was always available and really made the process easy. I am really glad I chose Freedom Mortgage as my lender. I got a really low rate and closing took 2 hours. Really smooth and great experience. She is amazing at what she does and a subject matter expert in this field.

  Response from the owner

  Artur, thank you for the positive feedback. Our team works hard to ensure every customer enjoys the best possible home financing experience. Your feedback will be shared and valued by the Freedom Mortgage team.

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  Vincent Tao
  5

  The best group to work with! Olga and her team were extremely helpful throughout the entire process. From start to finish they were on top of everything, making sure everything was moving along as smooth as possible. They are very kind and knowledgeable. Olga and her team were available at ALL times for any questions or concerns. They truly made our home buying experience as stress free as possible on their end! Would highly recommend!

  Response from the owner

  Vincent, thank you for sharing the positive experience you had with Freedom Mortgage. Customer satisfaction is our priority and your feedback is greatly appreciated.

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  Daniel Gonzalez
  5

  Olga Savelov and her team at Freedom Mortgage gave top notch service from start to finish with the purchase of our Co-Op. Our transaction was complicated, but having Olga in our corner kept us at ease. I would highly recommend the services of Freedom Mortgage as they are undoubtedly professional, kind and responsive. Thanks again Olga!!!

  Response from the owner

  Daniel, thank you for sharing the positive experience you had with Freedom Mortgage. Customer satisfaction is our priority and your feedback is greatly appreciated.

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  Carlos Torres
  5

  My name is Carlos Torres, I recently purchase a home with Freedom with the assistances of Matthew McEvoy. He made this loan process easy, comfortable. Keep me inform and answer all my calls and concerns. He's knowledge and experiences makes the process great. I thank you for your business, until next time. God bless

  Response from the owner

  Hi Carlos, we are very happy to have provided you with such a positive experience!

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  Jeff Suckow
  5

  Freedom Mortgage is fantastic. Maura went above and beyond when it came time to refinance our loan. She was available whenever we had questions (including off hours when I wasn’t expecting a response until after the weekend). She made sure we understood every detail of the transaction. Not only would I be willing to refer others to her in the future, I already have! Having someone help you navigate this process who you can tell has the utmost of integrity and honesty was a blessing. Thank you, Maura!

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  Chris Seleski
  5

  Olga Savelov was fantastic through every step of the way to secure a mortgage for our first home. She took lots of time with us to explain everything to us and answer all our questions with warmth and integrity. Olga feels like family after everything she did for us. We can thank her enough and HIGHLY recommend her. She is highly knowledgeable, super-responsive, and dedicated to her clients.