Regions Bank W Gulf To Lake Hwy, Crystal River

Regions Bank Reviews

• J

  Jennifer Cranfield
  2

  Im a new customer and anytime I deposit money into my account and ask for some cash, I'm told a different amount that I'm allowed. Just yesterday I was told I could get funds after midnight after depositing $800 .When I checked my balance, my account said zero. It's my money. Bottom. Line. I should be able to get what I need without the word "no" coming from any teller!

  Response from the owner

  Hi, Jennifer. Our team would like to review the account. Please send us your phone number in an email to [email protected] and we'll be in touch. -Ana

• S

  Savona Brulfer
  1

  I moved to this bank because I had issue with the credit union I was with. Since the move I have nothing but issues with your company. I have been through 4 cards my bank has been over drafted 3 times and charged overdraft fees. company has been unhelpful and I plan on changing banks again I want a resolution or you will be losing a customer which I know your company doesn't care but you should since you have a 2.9 rating . I wouldn't recommend anyone to you guys. Bank of America is also horrible but they have to be better than your company

  Response from the owner

  We don't want to lose you Savona. If you send your phone number to [email protected], our team will call you. -Tyler

• K

  Kimberly Alderman
  1

  Refused to cash my check. Told me it was fraudulent. Very rude and nasty workers

  Response from the owner

  Hello, Kimberly. Your experience and review are very important to us! We are so sorry for the negative service received during your visit. We’d like to document this incident and see how we can better assist you in the future, if you wish to share more, email us at [email protected]. Our team will be glad to respond and engage as soon as we can. - Hector

• K

  Kim Boulerice
  1

  Deposited a large check from my own account drawn from another local bank which they put 1/3 on hold for one day and put the other 2/3 on hold for eight days. Eight days is excessive in the banking world where we all know things are done hyperfast via computers. I looked the next day and the check had already cleared my other account. Called the bank and spoke with Asst. Mgr, Vicki who was very snippy. I received the "standard procedure" speech and that they weren't even allowed to call another bank to see if the funds have cleared, but she was going to do me a "favor" and check. If this is standard operating procedure, I won't be banking here for much longer.

• A

  Amy Holland-Grady
  5

  I've banked here for 9 years now. They staff at the Crystal River branch are really great, friendly, and very helpful. I will admit that some of the charges and fees are exorbitant, but other than that I love this bank, and I rarely say that.

• M

  Mike Yeater
  1

  Do Not Use....they charge you for depositing cash into your own account . $.20 fee per $100. Without verbal warning, they debited money out of our account

• K

  Kandy M
  1

  I used the ATM there today for 300 and was dispensed 200 and a receipt for 303.50. Talked to my bank but couldn't get through regions crazy call tree to leave a message for the branch. Won't use this ATM again!!

• T

  Tom DeAngeli
  1

  Charge a bank customer almost $15 to cash a government check! I'm already regretting opening an account at this bank. There has to be a better way

• G

  Gail. A. White
  4

  I've used this bank for many years. They've always been pleasant.

• e

  eric
  1

  Totally abandoned their customers during this time. Total failure. ENTIRE board should be fired.