Regions Bank Highland Ave, Selma

Regions Bank Reviews

• R

  RAQi MOOR
  5

  🔸At the Banks front building, there's a slot machine outside by the front doors. 🔸Slide and leave your card 💳 in the machine. 🔸When the "🔴" light turns "🟢". 🔸You can only enter in where the ATM 🏧 Machine is located. 🔸Wheelchair is also accessible.

• B

  Bessie King
  3

  Location is ideal but there isn't enough parking space, no drive thru tellers and only one handicap space. You spend a lot of time waiting to park and then you have to deal with the ATM traffic which makes it congested especially on Friday. You have to stand in a long line outside the bank sometimes almost an hour just to get inside. Customer service is good but it's the only bright spot

• T

  Terrence Jackson
  5

  Just wanted to express gratitude towards Bob and his staff for helping us solve a problem with our accounts. We are a business customer and their services are critical to our business.

  Response from the owner

  This is amazing to hear, Terrence! We're glad that Bob could help!

• R

  Ronda Ingram
  1

  I miss being able to use drive through with a real person. I miss being able to make our business deposit in drive through and/or inside the bank. They want businesses to use the outside drop box. In prattville Regions still has drive through with a real person! Very nice to be able to use their location.

  Response from the owner

  We definitely hear your concerns and appreciate your feedback. We've made sure to pass it along to the appropriate channels. -Trish

• w

  wanda williams
  1

  I went to your location on 5/14/21 to cash a $80.00 check and was told it would be a $5.00 fee. After asking why so much, I was told that what we charge. I said I thought you charge a percentage. She said we do. I asked how much and the man standing behind her told her to tell me 4%. So I asked her how much is 4% of my check and he said it’s $5.00 to cash my check. I ended up depositing the check into my daughter’s account of course without being charged a fee. As I walked away, the man and the teller were laughing. Keep in mind the check was a Region’s check. I really felt humiliated. And it even saddens me to post this. This is not how you treat people.

  Response from the owner

  We're sorry to hear that this was your experience, Wanda! Our team has made sure to document these details and send them over to the correct team to review. If you have any additional details you would like to add, please send us an email to [email protected]. -Ana

• y

  yetta lady
  4

  I'm going to give it an 4, because I recently opened an account there and the staff was very friendly. I was just so sad, because they don't give you a temporary Debit card when you first join, and I had to find out the hard way that I couldn't get any money out on Saturday, because they're closed on Saturday and Sunday. I love their Bank although I have been banking with Wells Fargo for years now they open on Saturdays until I believe 12 or 1 p.m..

• D

  David Atkinson
  1

  This has got to be the worst way to build a bank. It's up against Hwy80. No barrier to protect the people that regions force to stand outside. Handicap or disabled people have to walk from the back of the building to the edge of Hwy80. And the parking lot was built for go-carts!

  Response from the owner

  Hi, David! We're sorry to hear you feel this way. Our team would like to make sure these details are fully documented. If we can speak to you, please send us an email with your phone number to [email protected]. -Ana

• D

  Debra Aycock
  5

  Love the customer service very nice , opened up checking acct in June, couldn't have went any better,,, the teller that helped me was awseome !!!

  Response from the owner

  Providing our customers great customer service is one of our main priorities, so we appreciate your kind words! -Ana

• C

  Chris Stevens
  2

  3 out of the 4 atms won’t take deposits right now, ridiculous!!!

  Response from the owner

  Our apologies for any inconvenience this may have caused. We've made sure to report this information to our ATM Monitoring team to further research. -Trish

• S

  Spoilx2
  5

  Great place to bank I've been a customer there for 20 years. Never had a problem they didn't fix right away.