Regions Bank W Lanier Ave, Fayetteville

Regions Bank Reviews

• s

  shellyann Crosby
  5

  I love my regions bank they are very friendly and helpful. No one is perfect, but this is my experience. This is why I tell all my friends about regions bank i got some to join and the others still thinking about it😀. PLUS i can use my regions card anywhere in the world. 😁If I have a problem I call them and they get right on it. Thanks regions.

• M

  Mack Thomas
  5

  They seem to be a level-headed bank they work with you on issues of checks and so on and so forth in the people are friendly

• T

  Terry Miller
  1

  I will be closing both my personal and business accounts. I have never had more time wasted by a bank than my experience with Regions. When I opened my accounts...man did they roll out the red carpet. Then 2020, covid and a new start up burned through the account and all of a sudden I'm a dead beat. I can't get help unless I want to sign up to waste literally hours of my time. 1 issue took 4 hours over 5 phone calls to get the situation rectified. The most common phrase you will hear from a Regions Customer Service...."I apologize for your experience, unfortunately there is not anything I can do".

  Response from the owner

  We don't want you to leave us, Terry. Our team is happy to take a look at these concerns and have them documented. Please send us your phone number in an email to [email protected] and we'll call you. -Ana

• T

  Teresa Payne
  1

  Horrible customer service. I made a CASH deposit. It took 4 days for it to go through BUT then it was immediately taken BACK out. I spoke with the branch manager Katina Williams who said she would have my money back in my account by the end of day and blew it off to computer error. The following Monday it still WAS not there.(she lied as far as I am concerned). So I called and Charlie (?) had the money back in my account in ten minutes. Obviously the "Bank Manager" is incompetent !!!!This is the second incident with this bank. I have lost all confidence and will not use Regiions as my main bank anymore!

• Y

  Yrndj slime
  5

  Great customer service !!! Went into branch and spoke with Charlie. Very informative about the different accounts that I may be interested in and was very delightful during the whole process.. I would recommend anyone to go into this branch and ask to speak directly to Mr. Charlie... I know I just made him my personal banker because good customer service is hard to find now and days...Thanks Charlie

• B

  Ben Corder
  5

  Great place with very nice people.