Regions Bank N Highland Ave, Jackson

Regions Bank Reviews

• J

  Jake Williamson
  1

  Went to atm and as soon as I put my card in, the machine froze up and then shut down with my card inside. After 5mins I called inside and they said to reorder a new one. Tried speaking to manager but no help whatsoever and now I'm out of a debit card for 7-10 business days. Useless bank, saw other reviews saying their atm had problems. Wish I'd known before.

  Response from the owner

  We'd like to apologize for any trouble you have had. If our team may further assist you, please send over an email to [email protected]. We'll be in touch. -Ana

• B

  Bikram Bista
  1

  Was there two times, both time the teller had the worst customer service ever. do not visit this branch if you dont want to ruin your day.

  Response from the owner

  We're sorry for any trouble you have had. We're glad to hear that Andrea could assist. If you would like to further discuss the situation, please send over an email to [email protected]. -Ana

• E

  Edgar Alexander
  1

  Went to retrieve money from my account and was told my face didn't match my ID. Was then told I couldn't retrieve my own money. The teller then threw my ID and my debit card back at me. She had no trouble giving money from the account to my American girlfriend who's also on the account, but as a Hispanic I guess we change a lot in the span of about a year. Rude tellers is an understament.

  Response from the owner

  We don't want this to be your impression of us, Edgar. Here at Regions we want all our customers to feel welcome. If we can further discuss your visit, please send us an email with your phone number to [email protected]. -Ana

• K

  Karole Gi
  5

  Since I opened my accounts in 1993 Regions Bank has provided great service. No matter which bank I go to or what my interests or concerns might be, I have always been well treated with respect and attention. Everyone at the banks have been the best, all the time.

  Response from the owner

  We're happy to hear about your great visit! If our team can ever assist you, please feel free to email us at [email protected]. -Ana

• S

  Sheri Jenkins Keenan, Ph.D.
  1

  I had a fraudulent transactions on my account. The alert system did not catch it. On top of the over 5k that was gotten, Regions charged almost 500 more in bank fees. It took a long time to get this worked out. The bank manager never returned my phone calls. The assistant manager was rude. The bank employee at the desk was distracted the whole time I was talking to here looking around and gesturing to other employees. I asked for the bank managers district manager, i.e. his bosses name and contact information. I was told I could not have it. It was not a matter of public record and I could not have it. This has been the worst experience with a bank ever.

• K

  Kevin Baird
  1

  Rude and unprofessional tellers. At least the one I had. She acted like I was a burden to her for having to deal with me on a payoff I was making. Uneducated answers and when I finally get to a person of knowledge it was same old bland attitude.

• R

  Rebekah Almond
  2

  I have talked to two different bankers trying to understand that this promotion that they have what they say if a friend refer you then you both receive $50 card in the mail after your account is open for 3 months will my account been open for a while and I was just simply trying to call to see what was the hold up on the card and they both hung up on me so rude not cool and I will be there at my Branch early in the morning so someone can apologize me for those two people that I talk to on the phone

• A

  Alex Russell
  5

  Great and helpful service!! Quick debit card renewal process.

• S

  Shay Taylormade
  1

  Deserve under a one star very unprofessional incomptent and unpleasant environment ATM machine stay messing up taking people money give wrong amount back cigarettes butts everywhere on ground just filthy inside and out the employees doesn't want to be there

• A

  Alaettin Sungu
  2

  avoid this branch the manager is racist managed unprofessionally I will definitely make official complaint