Regions Bank Dyersburg

Regions Bank Reviews

• D

  Dave Council
  5

  My wife and I walked in, having never been there before. It was on a Friday. All hands were on deck. I sat my wife down. She was sick No Covid, by the way. She had her mask on. I went to the end of cashiers row. The lady at the end of the row was very nice. We had to wait. Bad news? No. We were directed to an office by a young lady who was very nice as well and kind and helped us with a new checking account. She later informed us she had just started working there six months. Her way and behavior was like we had met a new friend. We are a happy couple. Thanks, Dave Council, Newbern,Tn

  Response from the owner

  This is so great to hear! We appreciate you taking the time to share your awesome experience with us! -Trish

• J

  Jamie Williams
  1

  Another horrible experience!!!! Sat in the drive thru lane for 30 minutes to make another simple banking transaction. Lobby was supposed to be open til 2pm, arrived at the bank at 12:30 and all doors were locked. Poor management and staffing!!!

  Response from the owner

  Hello, Jamie. Thank you for sharing your review and feedback, it is very important to us! We are so sorry for the extended wait time you had to experience; this certainly isn’t the type of customer service we want you to expect from us. We’ll make certain to forward this incident to the appropriate teams. If we can further assist, please email us at [email protected]. We’ll be glad to engage and respond as soon as we can. - Hector

• L

  Logic 0010
  3

  It's hit and miss some locations like Riverdale in tn are golden and deserive 10* could not ask for better. And dyersburg location should get a -5* rude not helpful ignore people and NEVER ANSWER PHONES. The only one ever trying is the one white woman always working drive through. So if you choose to bank there CHECK your local one out first. Thank God I use the Riverdale location. Keep up the great work yall.

  Response from the owner

  We'd like to make sure we get any negative experience you've had documented. If you reach out to us with your phone number to [email protected], we'll call you. -Tyler

• B

  Brian Tomlinson
  1

  would've been nice to know yall were either not operating today or closing early. show that you care by keeping customers and account holders informed. 2/19/2021 yet again closed with sign saying because of inclement weather???? All roads are free and clear so how, feels like yall just wanted a 4 day weekend with holiday coming up.

  Response from the owner

  We're sorry for any frustration you have had, Brian. Our team would like to reach out and discuss any issues you have had. Please send over your phone number in an email to [email protected]. -Ana

• J

  Jamie Williams
  1

  Sitting in the thru for almost 20 minutes to make a simple bank transaction is ridiculous!!!!

  Response from the owner

  Hi, Jamie. We're sorry to hear of your extended wait time. We've made sure to notify our Complaints team about this matter. Let us know if we can help in the future. -Tyler

• J

  Jason Tidwell
  1

  Terrible service!! One teller working the lines!! Glad I don’t live here!!! And the snotty drive thru teller said and I quote ‘Anyway you gonna wait in line somewhere’. Regions you need to get your act together

• a

  adrian duran
  5

  Great customer service, and knowledgeable staff who offer options and explain them so you can understand. Made a customer for life!

• m

  marvin clayton
  5

  Banking, financial planning and mortgage is easy and friendly.

• C

  Cathy Taylor
  5

  This bank is better than any other bank