Regions Bank Chapman Hwy, Knoxville

Regions Bank Reviews

• C

  Chenoa SHENANDOAH
  2

  Two stars because I love banking with Regions and have for years. Every other branch I’ve been too I would give 5 stars, but this branch would get zero stars if possible. Been in several times and they never have any tellers working, only one at the drive thru. They don’t acknowledge you until no one is left in the drive thru. One person in cubicle and one in office never looked up. Stood in lobby over 15 minutes and left.

  Response from the owner

  Hello, Chenoa. Thank you for bringing this to our attention, we know how important it is to have your banking needs serviced efficiently. We will escalate these concerns to the appropriate group. If you want to reach us via email you can at [email protected] to discuss further topics. We’ll be glad to connect with you. – Hector

• M

  Melissa Miller
  5

  I had the pleasure of opening a new account this evening. Bridgette was friendly, efficient, and knowledgeable. I look forward to a long business partnership.

  Response from the owner

  We're happy to hear that Bridgette was a big help! Please come back to see us! -Ana

• L

  Lynn Andrick
  1

  Worst regions branch ever. Regions sent out email to bring your change in and regions would take it, sort it and credit your account. This branch did not have a bag to put it in and no paperwork to fill out. Two years ago tried to wire transfer money to another account. They acted like I was robbing there bank and never could get the wire transfer to go through, kept leaving off a zero. Went to branch on Valleyview. Transfer done in 15 minutes. Awful place

  Response from the owner

  Hello, Lynn. Thank you for sharing this review and experience, it is very important to us. We apologize for any inconvenience you may have faced during your visit. If we can be of assistance please email us at [email protected], and we’ll be glad to chat more on your banking needs. - Hector

• M

  Maureen Hansen
  5

  We have been banking there for years. Always great to work with. Very helpful and supportive.

• J

  J
  5

  Best bank I've ever been with. The staff at the Chapman location are great.

• L

  Lainie Bpruff
  5

  I love the staff here!! They know my name and I always enjoy cracking up with them.

• T

  Teresa Kitts
  1

  Outdoor window service way to slow

• J

  James Higgins
  5

  Friendly place to go for banking business