Redwood Credit Union S Orchard Ave, Ukiah

Redwood Credit Union Reviews

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  Earl Castaneda
  5

  Dmv sent me to my bank to have them sign papers to change my name on my registration & I actually didn’t need them to. The girl at the counter was so nice, she filled my paper work out and everything for me just to see at the end I had to sign and no where on the paperwork was a place for them to sign or approve anything. Thank you for the help.

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  Jesentia Hoelscher
  3

  There are many good things about Redwood Credit Union. But I'm dropping my review to 3 stars. I went to deposit cash into my account via the ATM and it kept telling me that it couldn't take my deposit and to check back later. It was before lobby hours and even if it had been open I wouldn't have gone in because I had my son with me (his in the higher risk category for Covid related complications). I seldom use the ATM here since mobile deposit and direct deposit became the norm, but this has never happened to me before with any other financial institution...

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  Malcolm M.
  5

  I absolutely love RCU and this branch especially! The tellers are really awesome and understanding. I've travelled Europe and India and never had outrageous charges for getting local currency from an ATM. When I needed extra money travelling, it was no hassle to have my friend deposit some cash in my account. Can't recommend RCU enough!

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  Monika Lorentino
  5

  Leslie Mendoza I have to say was absolutely amazing!!! She was able to refinance mine and my husbands car in such a smooth way!! I highly recommend RCU she was exceptional and met all of our needs and was able to adequately answer all of our questions. It’s wonderful being able to walk into RCU and get such professional customer service.

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  Ronald Crosby
  5

  All the people treat me as if i was there most important customer. They know me by my name without checking. They have raised the limits of my credit cards without me even asking. The only downside i can think of is no branch in Willits that i know of.

  Response from the owner

  Thank you for taking the time to review Redwood Credit Union. I will share your comments with our team. Please feel free to contact us directly anytime you have questions or concerns.

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  Amber RJ
  5

  Been coming to this place for 6 years now and I still love it. The people here are always friendly and helpful. Never had a bad time here. I’ll keep coming here for as long as they’re open. I wouldn’t go anywhere else to do my banking.

  Response from the owner

  We are happy to hear we have exceeded your expectations. I will share your comments with our team. Please feel free to contact us directly anytime you have questions or concerns.

• D

  Diana Sanchez
  5

  I love RCU and RCU Autos because of GREAT customer service and the way they have treated me when I needed any of their services. I recommend as many people as I can to bank there.

  Response from the owner

  Thank you for taking the time to review Redwood Credit Union. I will share your comments with our entire team. Please feel free to contact us directly anytime you have questions or concerns.

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  blondie lynn
  5

  best bank in ukiah and they are open on Saturdays and the best part is no fees every month thank you!

  Response from the owner

  Thank you for taking the time to review Redwood Credit Union.

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  Delaina Morgan
  5

  I have been a member for over ten years and I have nothing but good experiences with their employees. They all are extremely helpful and nothing but friendly and I am truly grateful for everyone working there. Thank you all!

  Response from the owner

  I will share your review with our entire team. If we can assist you in any way, feel free to contact us directly. Thank you for taking the time to review Redwood Credit Union.

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  James Hodges
  5

  I've banked here years ago in santa rosa at an early age 30yrs later they still remembered me.

  Response from the owner

  I will share your comments with our entire team. Thank you for taking the time to review Redwood Credit Union. Please feel free to contact us directly anytime you have questions or concerns.