Store Directory > Installment Loans Near Me > New Jersey > Dumont > Provident Bank
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Bank

Provident Bank Washington Ave, Dumont

2.3
(1)
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Phone:

+1 201-387-1001

Website:

https://www.provident.bank/

Address:

21 Washington Ave, Dumont, NJ 07628, United States

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    Provident Bank Reviews

    2.3
    1 Review

    • W

      Wine Dine
      1

      I called to get help obtaining mobile access. My 1st call to corporate's number.. no one picked up.. instead asked me to leave a message! 2nd call.. finally after 8 rings, call was transferred .. agent asked more than 10 questions to verify the account (way too many).. and stated the type of account (business) could not have mobile access (I had it before). However, she stated I was transferred to incorrect department (Thanks so much!) .. I was transferred again. Agent next agent to asked me to verify the account again (Really!!???).. I asked if the call was 'warm transferred' and was told "NO" (Wonderful Customer Service!!) I then asked for a supervisor, and was told there would be a 24 hr callback! Since the day the I called was the last day of the year, I needed to have the deposit reflect in 2018, so I stated that was not be acceptable, please find someone that could help... The help I received... Agent saying sorry that's our policy..stating "you can't hold on my line" and hung up! (Thanks again for the Wonderful Customer Service!) Calling back, I finally did reach a wonderful agent (Leah) who after about 1/2 hr did solve the problem... but this was after spending 1.5 hrs trying to get the proper help! Seeking answers as to my poor customer experience, the VP stated the bank was going to close the account since I didn't like their customer service... and they did! (Thanks Again!)

      Response from the owner

      Please reach out to our Customer Contact Center at 800.448.7768

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    FAQs

    • 1. What Can I Do to Reach Provident Bank?

      They Can Be Contacted through the phone number +1 201-387-1001. You may also check out their website and submit your personal info.

    • 3. How Can I Get A Loan at Provident Bank?

      Simply submit your personal info on their website. If you feel like learning about other financial services, take a look at high-approval-rate installment loans provided through a popular loan platform.

    • 5. What Should I Do if I Fail to Pay Back My Loan?

      Contact the lender and come to an agreement in advance. You should know, however, if it"s an auto title loan, the vehicle will be kept by the lender when you default.

    • 2. What Is the Location of Provident Bank? How Can I Go There?

      The address of Provident Bank is 21 Washington Ave, Dumont, NJ 07628, United States. Use an online map for directions.

    • 4. Is Provident Bank an Agency or a Lender?

      Provident Bank is a Bank that gives different kinds of loans. Click here to learn about various types of loans including online personal loans.

    • 6. Can I Take Out a Loan From Provident Bank With Bad Credit?

      Yes, you can. But pore over the offers as there can be unfair conditions when it comes to bad credit loans.