Professional Financial Services Church St, Concord

Professional Financial Services Reviews

• R

  Rebecca N
  1

  I have been financing with this lender for two years with two separate vehicles and when I received my second vehicle six months after I purchased it I decided I wanted something else and I went to a couple of dealerships where I was informed that my credit wasn't what I thought it was. Professional financial services reported the first 2 payments I ever made in 2016 and never reported another payment. When I called them and asked why they have not been reporting they told me that their system had been down for two years. No way could they run a business with the system down for two years. To this day I still ask them when their systems going to be up and they tell me they have no idea it may be another year it may be longer . So my advice to anyone that is purchasing a vehicle stay away from professional financial services.... shady shady business.

• T

  Tesia’s Odyssey
  1

  Relationship with this bank started ok. Over the years everything that could go wrong did go wrong. I was late on a few payments due to losing my job and they were pretty good about working with. Made all payments up until 8/31/19. On that day my loan expired and I was informed I would need to go into an office and sign a new loan to continue making payments. The manager at the location nearest me was on vacation and so they came and repo'd the car before I could sign the new paperwork. I'm not upset they followed policy i'm more upset they let me pay $22k on the car and I only had $2,700 left to pay the car off for good. They came and got the car and said I would have to pay the full $2,700 to get it back. After i've paid them $22k over the last 4 years. The ladies in the office have been extremely rude and have had an attitude anytime I try and call for information. Its been over 2 months since they repo'd the car and I have not gotten any information as to if it was sold or not. They always insist the only way I can get information is to come into the Concord, NC office and I have not live in NC in over 3 years and they have known this since I moved. Again not mad about them following policy more upset that after paying out $22k they were not willing to be a little more helpful in the situation. But I know banks that do this type of preditory lending never stay up for long. Only a matter of time before it all falls.

• R

  Rhea Mogilevsky
  1

  When I got the welcome call from professional finance someone informed me there was a 3 day grace period. Now months later, I’m two days late for the first time and I’ve been called and informed that there is absolutely no grace period. I haven’t been late until now but who knows what they’re putting on my credit report because of this.

• N

  Nay Nay
  1

  This bank is annoying calling more than the people with extended warranties then they are very dishonest and vindictive I can’t stand this bank I hate I ever came across them my car has been out of service for almost 2 years and they have done nothing to help even with the warranty they said I have through the bank this bank need to be closed down they are all a waste of human lives I would suggest no one get anything through them no even a piece of gum all the reviews are true trust me they are greedy and care nothing about their customers I know we are not suppose to hate but I hate this bank literally from the bottom of my heart at this point I’m going to sale my vehicle so I don’t have to hear from none of them ever again

• r

  richtru1987
  1

  Deals with New Ride Motors which isn't rated well at all. Tried to charge 27% annual percent rate. Annually. 3 years was 8k. NRM's tried to charge me $19,127.32 for a 2007 Hyundai Santa Fe that wasn't inspected before signing. (Which wouldn't not pass inspection, as is...) Bad business.

• A

  Aleya Yorn
  1

  I'm not sure how describe this company.. PFS financed and gave me my first auto loan.. Now the vehicle was total loss and for some reason was not paid off 100% by the settlement. So now I asked them the total in May... They wait until July to threaten my credit standing etc. PFS is not a place I personally would recommend to anyone under any circumstances.. They say they are here to help but they make situations worst honestly.

• M

  Metal Detecting With PulltabFever
  1

  Greedy, greedy, greedy. This place is a ripoff. They even charge interest on paying a car off totally they got to get that last dime even though that's all that was paid for a year-and-a-half was total interest and no principal they still took more interest never ever ever will I do business with this company again.

• H

  Hayden Horton
  5

  Great bank for first time buyers trying to establish credit and someone with challenged credit

• E

  Exotic Preneur
  5

  Nice bank for first time buyers or people with credit challenges