Powell Valley National Bank W Main St, Wise

Powell Valley National Bank Reviews

• C

  Casey Boggs
  1

  Very horrible bank !!!! Would not recommend to anyone . I'm actually in the process of a lawsuit against them

• K

  Kaye Hubbard
  2

  PV Bank touch login on my phone seldom works and typing in my password seldom works. That is aggravating to me. And I can’t enter the bank for help & today the roads are to slick to drive to the ATM.... Geez

  Response from the owner

  Ms. Hubbard, we’re sorry to hear about the issues you are experiencing with the Touchbanking App. Please give us a call when you get a chance, and we can make you an appointment to come into the office for help. Customer Service is a top priority for us, and we are looking forward to helping you resolve your issues. Thank you for your feedback, and please reach out to us at 276.328.0900. In the meantime, we will also be reaching out to you for support.

• A

  Andy Boggs
  2

  As a whole the bank is good. The woman at the window I went to last week was a rude "B!+(H". Considering how many banks have closed in our county over the last few years they should be making efforts to stand out in our community.

  Response from the owner

  Mr. Boggs, we’re so sorry to hear about your negative experience at one of our branches. Would you mind to send an email to [email protected] with more information about your experience? Customer service is a top priority at Powell Valley Bank. We are dedicated to constant improvement and take your complaint very seriously. Thank you for taking the time to let us know about your experience, and we hope we have an opportunity to better serve you again in the future.