Planters First Bank - Perry Sam Nunn Blvd, Perry

Planters First Bank - Perry Reviews

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  Eli McCoy
  1

  I'm not from Perry but had to find an ATM. I pulled into this one. I started my withdrawal ($5 fee 😳) and as soon as my money was about to dispense, the entire atm system shut down, with my card still inside. I got the bank tellers attention and told her the atm crashed with my card stuck. She rudely says, "there's nothing you can do until next Wednesday when maintenance comes, call your bank". Of course I got upset she was rude and couldn't care less. I pulled my car around to the entrance to go inside and ask for a number or something because I didn't know if it rebooted someone was going to get $505.00 of free money. This lady locks the door! I've never been treated this way in my life. I served active duty Army for 10 years and was treated like a criminal. Horrible bank and even worse employees.

  Response from the owner

  Planters First Bank would like to apologize for your negative experience. Your feedback is greatly appreciated, if you need to speak to someone about your specific situation please contact Jason Lord, Perry Market President. Jason can be contacted directly at 478-971-8032. Thank you.

• M

  Meagan Monserrat
  5

  Jason worked with my husband and I for almost one year while we were trying to purchase land. He would talk/text with us at any time of the day to answer our many questions. He was awesome to work with!

  Response from the owner

  Meagan, thanks for leaving us such an excellent review. We are thrilled that you loved your experience with Planters First Bank.

• N

  Nicole Holmes
  5

  I left a message late that evening on the solution desk, and had a fast reply that next morning. Ms. Cynthia is always on top things, and I really do appreciate her.

  Response from the owner

  Nicole, thanks for taking the time to leave us a 5 star rating!

• k

  keith seamon
  5

  Bob Way and Jason Lord went way above and beyond to help us! There is no reason to use any other bank! These people are the best we have found in 33 years in the real estate business. You really must give them a try.

  Response from the owner

  Thank you so much for your kind words, Keith. We appreciate you taking the time out to share your experience with us. We look forward to serving you for many years to come!

• D

  Dan Duchnowski
  5

  My experience at this location was outstanding. The account opening process was easy and the entire staff is friendly and knowledgeable.

  Response from the owner

  Dan, thanks for leaving us such an excellent review. We are thrilled that you loved your experience with Planters First Bank. We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day.

• D

  Dan Perdue
  5

  Always helpful customer service and great fees/rates.

  Response from the owner

  Thanks for leaving us such an excellent review. We are thrilled that you loved your experience with Planters First Bank. We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. So thanks for your review and we look forward to seeing you again.

• A

  Alva Davis
  1

  Terrible bank. Stay away from this one. Trust me

  Response from the owner

  Planters First Bank would like to apologize for your negative experience at one of our locations. Our banking team would like to learn more about your specific situation. Please answer a quick survey at https://bankpfb.com/customer-survey; your feedback is greatly appreciated. Planters First Bank looks forward to working towards earning back your business and trust.