Pinnacle Bank Reviews
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Rob Lacitinola1My wife went in for a visit with a loan officer, she was as rude as they come- Terrible customer service. Went to another local bank, and had a great experience, so I closed my account at Pinnacle, and wont look back. The lady named Ann, said she has been in lending for 30 years, she should retire- She was horrible-
Response from the ownerHi Rob, we’re sorry to hear this and have passed your comments on to management. We value your honest feedback and would like to learn more, in order to address issues, improve and assure we’re providing top-notch service to all. Please give Dusty Schutzman (Regional President) a call at 307.527.7186, to further discuss.
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Brian Andrews5I honestly don't know where these bad reviews are coming from. We have used Pinnacle for years - ever since Shoshone First Bank became Wells Fargo (maybe 2009?). We have accounts for each of our kids, savings accounts, our primary checking account, and have taken out a car loan with Pinnacle. The service has always been quick, respectful, friendly, and professional. I have recommended this bank to others often. They are definitely one of the best in town.
Response from the ownerThank you for your review, Brian. It means a lot to us that you’ve shared your experiences with others and recommended Pinnacle Bank to your friends and family. Thank you again for taking time to write this review.
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ToriiPokemon1ATM only works about 25% of the time, I highly suggest banking elsewhere.
Response from the ownerHi Torii – we apologize for the issues you’ve experienced with our ATM and appreciate this feedback. Will you let us know at which ATM location in Cody you’ve had trouble, and approximate dates and times, if possible. We will definitely look into this, and these details will help us identify the problem quicker and ensure it doesn’t continue. Feel free to contact Gil McEndree (Cody Market President), at 307.527.7186.
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Truc V1They so disrespectful and lazy.They get angry when you asked them the questions and they couldn’t give you the answer and don’t want to do anything to help you.Do not do business with them otherwise you will find out when you close the account. I would give them the negative 10 if they have it😡😡😡😡.
Response from the ownerHi Truc, we’re sorry to hear this and have passed your feedback on to management. Please give Dusty Schutzman (President) a call, at 307.527.7186, to further discuss.
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Dean Minnick1They are disrespectful. The over charge to close an account or Waite so many months that's not right at all. The need to be shut down
Response from the ownerHi Davis, we have passed your feedback on to the branch President, Dusty Schutzman. Please give him a call at 307.527.7186 to further discuss.
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Kirenda Hendricks5amazing banking. they actually care about you and not your money
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FAQs
1. How Can I Reach Out to Pinnacle Bank?
You can reach out to them on the phone number +1 307-527-7186. You may also visit their website and submit your information.3. How Can I Take Out A Loan at Pinnacle Bank?
Simply submit your information on their website. If you feel like learning about other financial services, take a look at online installment loans provided through a trusted online broker.5. What Am I Supposed to Do if I Cannot Pay Back My Loan?
Contact the lender and reach an agreement in advance. You should know, however, if it"s an auto title loan, your car will be kept by the lender when you default.
2. Where Is Pinnacle Bank? How Can Find It?
The address of Pinnacle Bank is 1702 Sheridan Ave, Cody, WY 82414, United States. Open the map app on your phone to find the fastest route.4. Is Pinnacle Bank an Agency or a Lender?
Pinnacle Bank is a Bank that provides loans of all kinds. Click here to learn about various types of loans including bad credit personal loans.6. Can I Take Out a Loan From Pinnacle Bank With Bad Credit?
Yes, you can. But pore over the offers as there can be predatory terms when it comes to bad credit loans.