Peoples Bank of Kankakee E Court St, Kankakee

Peoples Bank of Kankakee Reviews

• S

  Sherilyn Gromer
  5

  Catherine at the bourbonnais office is amazing! She helped us set up our personal accounts and get everything set up with the app during covid over the phone and email. Recently, we were able to go in and get a business account set up. She walked us thru every step and made sure we understood. All do the staff at the branch is wonderful every time I’ve had to come in.

  Response from the owner

  Thank you for your kind words, Sherilyn! We are so happy to have Catherine be a part of our amazing team of bankers.

• B

  Brittany Slack
  4

  This is a great bank with amazing people. However, they have no way to help a customer that loses or has their debit card stolen. You can cancel your account and then wait TWO WEEKS for a new card... PNC and other banks are able to get them to you way faster. Super inconvenient and makes me want to switch to a national bank.

  Response from the owner

  Brittany, we're sorry for the inconvenience. This is something we are working on! We appreciate your business.

• p

  paula Eller
  5

  peoples bank is the nicest bank i have ever used. they are always friendly and respectful im on social security so once i pay my bills my account has many times been down to $1 or so and yet they always treat me with respect and no judgement. they dont seem to care how much money you have they are always kind and respectful. other banks have acted like they would prefer i dont do business with them but not people's bank. even though i live waaay below the poverty line they always treat me with respect. having a disability and having to struggle just for the basics, it means so much to me that they treat me like a human being with respect and kindness. i always leave there feeling like i matter to someone

  Response from the owner

  Thank you for your kind words, Paula! We love all of our customers and are so happy to be here for you.

• L

  Lorne Cowans
  5

  Love the customer service representative's. Helpful and courteous 👍🏾🤓

  Response from the owner

  We appreciate your business, Lorne. We love hearing great things like this!

• A

  April G
  5

  I've been banking there since I was 19. I am now 45 and would not bank anywhere else. They know me and my account.

  Response from the owner

  Thank you April!

• b

  becka robertson
  1

  terrible bank rude people and fees are insane loans are scarce and they take forever to tell you they don't approve I could have went somewhere else...funny been banking with them since 1999

  Response from the owner

  Dear Becka, We are so sorry to hear this. We are known for our great customer service and take our reviews very seriously. After thoroughly researching your concern, we wanted follow up as we feel you may have reviewed the wrong bank since we were not able to locate your application. Our locations are in Bourbonnais, Kankakee, and Manteno, Illinois. We are happy to discuss this with you further and invite you call us at (815) 936-7600.

• T

  Tom Bonny
  5

  Great place to do business with. Very personable and friendly, treat each client as a personal friend.

  Response from the owner

  We are very happy to have you as a client. Thanks for banking with us!

• T

  Tira Dunigan
  5

  Thank You Sara 😀 You were very helpful, professional, and polite.

  Response from the owner

  Hi Tira! Thank you for your kind words. We are so grateful to have Sarah on our team and that she was able to assist you. We love helping our customers!

• C

  Charles Cox
  1

  Too busy, doesn't return phone calls.

  Response from the owner

  We are sorry that you came across this experience, as it doesn't comply with our customer service standards. Thank you for the feedback.

• C

  Cristine Hill
  4

  Nice people, good hours, great environment

  Response from the owner

  We're glad to hear you're happy with our bank!