OneMain Financial S West Ave, Freeport

OneMain Financial Reviews

• H

  Harmony Naujokas
  2

  When I first encountered the employees over the phone they were friendly but it’s changed ever since I became a customer. They take the time to call you asking to help with extra funds but when you need it they tell you their “system” declines/approves it automatically. Every company is different as far as the application system but when I called back with questions I was rushed off the phone and cut off while I was talking.

  Response from the owner

  Hello Harmony and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS

• J

  Jamieson Bowyer
  1

  I'll be honest. When someone walks in and tries to start an application there...and then the lady there stops right at the beginning and tells me they can't help me...That's when I fully understand the unprofessionalism they have. According to the BBB it is unlawful to do so. This company is biased and judgemental. They won't be in business long.

• D

  Dennis Wilson
  5

  I've been a customer of OneMain Financial for several years and have always received outstanding, friendly service.

  Response from the owner

  Hi Dennis: Online feedback is valuable to us and we are thankful you took the time to let us know about your experience. - RG

• T

  Tristen Blake
  1

  Very rude on the phone. Unprofessional and degrading. Would never refer someone there. We deserve to be treated with respect.

• B

  Brian Thomas
  5

  Great people. Wonderful at what they do. I would recommend these people and this company to anyone.

• J

  John Martz
  1

  CROOKS, CROOKS, CROOKS! What else can I say. A company who charges 400%+ interest are crooks. Plain and simple.

• N

  Nick Rowe
  1

  Couldn't get a loan because my truck was not vale able for them not goinh to them if i need to save my life

• N

  Nellitreasureboxshoppe
  5

  The staff do try and accommodate your situation and are very patient in working things out!

• K

  Karla Evans
  5

  The staff are pleasant to do business with.

• k

  karen johnson
  1

  Very cold and uncaring about your situation. Belittles you.