OneMain Financial Lakeview Pkwy, Rowlett

OneMain Financial Reviews

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  brian White
  5

  I would like to thank Ms. Andrea Daniels for her help. She explained everything to me. She was nice and smart and very supportive. I recommend One main because of Ms. Daniels and the staff. They are there when you need them. Thank you for your help.

  Response from the owner

  Hi Brian, Thank you for sharing your OneMain experience. We're happy to hear that Andrea provided excellent customer service. We look forward to seeing you again soon. – LF

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  Billy White
  1

  My mom when to a car lot in Rowlett tx. To get a car. And one main place said she was approved. Then on Saturday the car lot called one main place and told the car lot that they have lost the loan papers. This one main place will be turned in to be checked out. I'm thinking about calling fox 4 news. To let other people know. How they treat people. I'm very upset. With how this place dose business. So please be aware.

  Response from the owner

  Hello Billy and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

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  Mariah Diaz
  5

  Thank you so much Andrea for all the financial help and great explanation.

  Response from the owner

  Hi Mariah, Thank you for sharing your OneMain experience. We're happy to hear that Andrea provided excellent customer service. We look forward to seeing you again soon. – LF

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  Meredith Morgan-Kerbo
  1

  This place is a joke! Get approved online and a store rep tells your approved. Then the manager and supposedly the district manager talks to you and tells sorry it's not approved. Run and run fast. Kept telling me they are equal. Yeah right. Was told my student loans were showing payments which is a lie!! They are in deferrment. I have two incomes amd they still said minimum other bills and said its still not enough. Asked for the corporate number Angela said someone would call me back the same day after she submitted it as unresolved. Guess what NO ONE HAS CALLED!!!

  Response from the owner

  Hi Meredith, we're sorry to hear that you had that experience and appreciate your feedback. Our loan specialists make loan decisions based on a host of variables in the full application. We are happy to send you a statement of specific reasons why your request was denied. Please call this number 855-663-6246 and have handy the reference number which is printed in the letter sent with the decision. - AS

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  CJ Martin
  1

  I went online to apply for a personal loan and was told, because I have 9 student loans reporting (in current standing) the way they they are reporting that I do not qualify. Do not waist your time with this company. She stated the way it's reporting effects my debt ratio. I have three incomes and minimum bills.

  Response from the owner

  Our loan specialists make loan decisions based on a host of variables in the full application. We are happy to send you a statement of specific reasons why your request was denied. Please call this number 855-663-6246 and have handy the reference number which is printed in the letter sent with the decision. - AS

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  Kimberlee Riley
  5

  Everything was excellent. This is the second time that One Main has helped us with our finances. Very excellent company to deal with. I highly recommend to everyone.

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  Luis Ethan
  1

  Stay away from this company !!! They offer to be approved for $6000 turn up they only want your credit. Bad customer service. Will not recommended !!! High interest rate !!! You will pay the double !!! Fail

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  Shirley Munday
  5

  Quick and easy process, I couldn't believe that I was even qualified. Did most of the stuff online and then just dropped in and signed paperwork BOOM had money in my account just like that!!

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  Duane Hill
  5

  Came to office without proper paperwork, Amanda went above and beyond to acquire documents over phone and internet. Friendly even when they cant help you the first try.

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  Sizocks Info
  1

  Incompetent at its finest DO NOT USE THIS COMPANY ESPECIALLY IN ROWLETT, THIS COMPANY CHANGES THEIR NAME EVERY SO OFTEN, THE EMPLOYESS ARE LOW GRADE LOAN SHARKS WITH NO EXPERIENCE IN THE FINANCIAL WORLD THEY WILL RUN YOUR CREDIT WITHOUT APPROVAL AND SIT THERE AND LOOK DUMB AS EVER