Old National Bank W Southport Rd, Indianapolis

Old National Bank Reviews

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  gloria mickley
  5

  I can never thank this branch of people so much. They have helped me through the banking process and personal experiences in life that I’ve had. They bend over backwards to help and give advice. I could never ask for anything more as they are doing it all with the gracious personality to want to help!!! I wouldn’t go anywhere else.

  Response from the owner

  Hi Gloria, we're grateful for your business and we appreciate you taking time to share a review. We will be sure to pass this along to our team as well.

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  Suzanne Taylor
  5

  They all have gone out of their way for us. I have been with them from Charter One to Old National. I have been with them since 2006. We have a business account and I also have 6 additional accounts with them. I would not take my business anywhere else but them...

  Response from the owner

  Thank you, Suzanne, for sharing this. We're glad to hear it! And we're here if you need anything.

• M

  Mark A. Barmes
  5

  I'm getting ready to move to Old National Bank a friend of mine has been banking here for years and I drive her to the bank often. They are the most helpful folks. We have been to 4 branches and it was the same at each.

  Response from the owner

  Hi Mark, thanks very much for sharing. We're glad to hear it!

• S

  Scott Bruce
  1

  Terrible customer service. It is always quiet with no customer in and out because of this bad customer service. Do not recommend to apply for mortgage or refinancing. They took your info let you sign and just send you denial without doing much work. Send email to them, no replies. The bank just exist there empty..

• K

  K.C. Dotson
  2

  I have been a member of Old National Bank for many years I've been going to Old National Bank on Emerson and County Line Road at 5:25 instead of 5:30 and its happen again today so I'm closing out my accounts and taking it to PNC Bank or somewhere that keeps their promise on their days off their open

• A

  Alex Bischoff
  5

  I've been going here for well over a year now and I've had nothing but great customer service here, and its always a quick in and out visit. The staff are always super helpful whenever you need anything done at all.

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  Eric Peterson
  1

  They went out of their way to hold a certified check balance for 7 -10 days. Did this to me twice. I am out.

  Response from the owner

  Eric, we appreciate your feedback. We apologize for any inconvenience related to our funds availability policy, which we have implemented for the protection of our clients and the merchants with whom they do business. Please know that Old National strives to ensure a positive banking experience for every customer, and we would like the opportunity to discuss this issue with you. We invite you to email us at [email protected].

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  David Fender
  5

  One of my favorite locations due to the fact that they are open till 2pm on Saturday!!