OceanFirst Bank NJ, Toms River

OceanFirst Bank Reviews

• L

  Lisa Marchlewski
  5

  I have been banking with Ocean First Bank for over 30years, they never let me down. Always helpful and answers all my questions and concerns. Jill, always willing to help out, greets you with a smile and is overall outstanding.

• V

  Vincent Florio
  5

  Opened up a business account with Diane and Debra and they were amazing. They took their time, explained everything, and went above and beyond to answer my questions. It was refreshing to see people working that wanted to be there and didn't just rush you through the process. They deserve a gold star.

  Response from the owner

  Thank you so much for your kind words, Vincent. We really appreciate you taking the time to share your experience with us—and we agree, Diane and Debra are truly a wonderful assets to our team! We count ourselves lucky to have customers like you. We look forward to seeing you again soon.

• A

  ALDO CORTI
  1

  Even though the staff is very nice and helpful, the overall function of the bank is getting worse. 1)I did not receive notice of a CD maturity. 2) upon renewal of the CD, the new maturity date does show on the passbook, the teller gave me a handwritten note with that information. 3) The online banking site no longer show CDs maturity dates. As a result I will be reducing my banking at Ocean First and ultimately close all my accounts.

  Response from the owner

  We are sorry to hear you had a negative experience with us, and we would like to assist with making things right. We will do our best to get in contact with you and address this, or you can contact a member of the Lake Ridge Branch team by calling 1.888.623.2633, extension 5100 at your convenience

• E

  Eric Hasenpusch
  5

  Diane Deschino and Jill Flynn were absolutely wonderful to work with. I highly recommend the team at Ocean First on Route 70 in Tom's River for your banking needs

  Response from the owner

  Eric, We are so happy to hear you had such a great experience! We work hard to exceed your expectations, and we appreciate your taking the time to share your opinions with us. We look forward to seeing you again soon.

• M

  Michele Cione
  5

  Love ocean first! FYI Actually I was a teller with your bank long ago when it was Collective Federal Savings and loan... Must say that the chairs the tellers are using are absurd. They are all taped up with electrical tape! That's just crazy. YOUR EMPLOYEES SHOULD HAVE BETTER THAN THAT

  Response from the owner

  Thank you for your review Michele. The team at the OceanFirst Lake Ridge Branch truly appreciates your business.

• l

  lee webb
  5

  I have been both a business customer and a personal customer at the Ocean First Route 70 Branch for over 15 years. The personal service, the friendly and professional atmosphere and attention to detail is tremendous. All the staff are so pleasant and accommodating and the branch manager, Jill is the best. I have dealt with many banks throughout my life, and Ocean First Bank is by far the best banking experience. I highly recommend them for all your banking needs!

  Response from the owner

  Thank you for banking at our Lake Ridge branch Lee. As a local NJ bank, we know how important it is to stay connected to our community and provide banking services with a local touch. We aim to show every customer that we care about their success. On behalf of the entire team in Lake Ridge, thank you so much for the wonderful review. Clients like you make our job so easy each day.

• T

  Tom Jones
  5

  Needed to open a new estate account and also obtain a Notary Public authorization. Worked with the Branch Manager, who was very efficient and professional in treating me as a valued customer! Branch office was very clean and safe for all customers conducting business there.

  Response from the owner

  Thank you for your review Mr. Jones. The team at the OceanFirst Lake Ridge Branch truly appreciates your business.

• m

  mary Lepore
  5

  Recently, my husband and I were skillfully guided through investing earnings from our home sales. Jill Flynn educated us and secured a financial agent who assisted us through the process of investing with NEST EGG. We found the experience informative, our questions answered painlessly ! Many suggestions and opportunities were shared with us. This is a bank for all needs! Thank you !

  Response from the owner

  Mary, we are so happy to hear you had such a great experience! We work hard to exceed your expectations, and we appreciate your taking the time to share your opinions with us. We look forward to seeing and serving you again soon.

• P

  Pinto Montville
  5

  Jill Flynn provided me with a great experience during my visit to the branch. She was very knowledge, helpful and went above and beyond to ensure that I fully understood all items and how to proceed. Thank you again Jill! JLP

  Response from the owner

  Thank you so much for your kind words, Pinto. We really appreciate you taking the time to share your experience with us—and we agree, Jill Flynn is truly a wonderful asset to our team! We count ourselves lucky to have customers like you. We look forward to seeing you again soon.

• K

  Kevin Winter
  5

  First and foremost I highly recommend Ocean First Bank as whole. Over the years I've had different financial institutions in the past and nothing comes close to speed and accuracy of this bank. The Lake Ridge branch is the closest to my home. Everyone and I mean everyone at this location are always, 100% on top of things. Jill and the gang are always helpful for any of your banking needs and even gone out of their way to alert me of potential problems on a personal level. There have been times when I've gone in the front door in a bad mood from something that has transpired at work /home etc and walk out with a smile on my face because an employee tossed a joke, story or something positive that has made my day better. I'm truly lucky to be close to such a wonderful bank and group of people.

  Response from the owner

  Thank you for sharing your experience Kevin. The Lake Ridge Branch team values your feedback and your continued business. We look forward to continuing our relationship with you in the future. Your kind words have been shared with the Lake Ridge team!