North Shore Bank W Bluemound Rd, Brookfield

North Shore Bank Reviews

• b

  brian laux
  2

  Extremely poor online interface. Setting up "auto pay" was very confusing and frustrating. Which resulted in having to call then 3 times! in total with hold times was over 2 hrs! The only reason this is not a 1 star is because the ladies on the phone were very helpful. I would highly recommend using any other bank for your loan as they also only offer $500 deductibles not $1000 further raising my yearly rate with insurance companies. Basically they don't seem to offer any benefits for there lack of an intelligent online interface. Sad Times Boys and Girls

  Response from the owner

  Thank you for taking the time to leave us your honest feedback. We are disappointed to learn of your negative experience here at North Shore Bank but will take this opportunity to improve. While we're glad to hear that you received helpful service over the phone, we regret that the rest of your interactions were not as positive. If you’d like to share any additional details about what happened, please visit here: https://northshorebank.allegiancetech.com/cgi-bin/qwebcorporate.dll?idx=G7HA6D. Again, your input is appreciated. Thanks.

• B

  Bryan Worzella
  1

  If I could leave a 0 star review I would, Sold a RV and bank took days...days to provide documents that loan was satisfied. Now if i paid with check I could understand, but payment was in cash. This is the worst bank I ever had to deal with. USE ANOTHER BANK!!!!

  Response from the owner

  Bryan, we work hard to provide a positive experience to everyone. It's discouraging to hear that we've disappointed you and we'd like the opportunity to learn more about what happened and take this opportunity to improve. We'd appreciate you sharing more details here: https://northshorebank.allegiancetech.com/cgi-bin/qwebcorporate.dll?idx=G7HA6D. Thanks for bringing this matter to our attention.

• B

  Big Hippo
  1

  Terrible service. The business banking moves very slow and feels like a big bank. 10 layers of approvals manager is very rude, likes to hear herself talk (Margaret i believe). Would recommend an actual community bank not a US bank knock off

• S

  Sean Casper
  5

  Mariella was an amazing asset to help me change my accounts to North Shore Bank. The process of changing banks can be very stressful, but she was there through every step to answer my questions. It was a very enjoyable experience and I am very pleased to have chosen to bring my business to North Shore!

• K

  Kathie L
  1

  In this day and age, what kind of financial institution doesn't have a way to make an online payment toward principal only? Well, North Shore Bank is one of them! You can't even make one over the phone, the only way to do it unless you live near a branch is mailing a check, and don't get me started on the USPS. Terrible system, I'll just pay off the loan in full rather than participate in their racket!

• H

  Harlan W
  1

  Beware. The banks were once recently desperate for your coins and in some cases would pay you a small gesture amount for them. And now, the thieves (the banks) that don't give you a damn cent in interest parking your hard earned money in their filthy accounts! However, they will charge you 5% fee to change out those coins into bills! Crooks!!

• V

  Vince Gozdziewicz
  1

  This bank is a joke and I’ll never get a loan from them again. I been trying to get my payoff from them emailed to me for two weeks now. The dealer won’t pay the payoff till I get the email. I called them 7-8 times already and each time is 30-45 min wait on hold. They only have two people working the phones there. I payed the bank just under 10k telling them my rv is sold and I need the payoff for the dealer. They tell me after I payed 10k that they will still be charging me my monthly payment. Bad bad bad service and wouldn’t recommend for anyone.

  Response from the owner

  Hello Vince, Hello, we're sorry to hear about your unpleasant experience. That's not the the level of service we hold ourselves to. Please call 800-236-4672 and ask for Mike Kellman and he can assist you with your payoff information. Thank you.

• R

  Randy Mueller
  1

  My wife had cancer so money became tight. We asked for a deferment on a loan for 1 month. They said sure, no problem. Than a month later we took a hit on our credit score for a late pament. We later found out Alec never filled out the paperwork and said oops, to bad. It's your responsibility to fix your credit score and we won't be giving you a deferment. .Wow, worst bank ever. Who would do something so evil and malicious.

• B

  Bonds Unbroken
  1

  Im an insurance agent and Jeannie and Georgia are so rude. They wait until the last second and expect us to jump. Must lenders tell us about closing ahead of time. Not them. Then you send the documents and they need it again and again. Thenthey tell the mutual client that you didn't send it. We have emails! So unprofessional. Less chaos. More organization.

  Response from the owner

  We're sorry to hear that you're disappointed and appreciate your feedback as we're always looking for ways to improve. If you have additional details you'd like to share, please complete our contact form: https://www.allegiancetech.com/northShoreBankCUS.jsp. Thank you.

• s

  s. waters
  5

  Been a customer for 25 years ,edit my last review,all was addressed,it's all good thank you nsbfsb, recommend this bank ,

  Response from the owner

  S. Waters, thank you for your kind words and wonderful review! We truly appreciate your business. Please let us know if there is anything we can do for you; we are more than happy to help!