North Easton Savings Bank Eastman St, South Easton

North Easton Savings Bank Reviews

• E

  Erik Swiderski
  1

  Absolutely garbage ever since merging with Mutual Bank. Apparently they adopted Mutual Bank’s fee schedule which meant my daughter’s savings account (she is a minor, it’s a custodian account) began having a monthly maintenance fee deducted because she doesn’t have an average daily balance of $1 million. I got laughed at when I asked for the $50 in fees refunded. May as well go with Bank of America because these clowns have no idea what they are doing.

  Response from the owner

  Hello Erik, At North Easton Savings Bank, customer satisfaction is one of our top priorities. Please reach out to our management team directly to ensure that we can accurately identify your issue as well as make every effort to address your concerns. -The North Easton Savings Bank Team

• M

  Mackenzie Webster
  1

  This is the worst bank I have ever used. The customer service is zero help. If I could give this bank zero stars I would. They stopped the use of the other cards just so they could use their newer cards. I did not get any notification that I was supposed to switch my cards out by a certain date and my card just stopped working. I now have to to contact everyone that uses my card for my loans, and bills and change my card number. I absolutely hate this bank and cannot wait to switch.

  Response from the owner

  Hello Mackenzie, Thank you for taking the time to leave us your rating. We invite you to contact us at (508) 238-2007, so we may discuss your specific personal experience at North Easton Savings Bank. Thank you. -The North Easton Savings Bank Team

• D

  David Silva
  5

  I currently live in North Carolina and made it a point to keep this bank when I moved from Norton, Ma. The people are phenomenal and truly cannot be matched. For instance I took out a loan and was paying it off online, I payed the entire thing off but it won’t let you finalize it online. The manager called me back and instead of making a big deal out of it she paid the 6 cents herself and finalized all the paperwork so she could send me the title. It’s the little details that always count the most that they always get right.

  Response from the owner

  Hi David! Thank you for taking the time to leave us such a wonderful review. It's customers like you that make our team and office better. -The North Easton Savings Bank Team

• j

  jenoneill1977
  5

  I have banked with North Easton for over 20 years and I am continuously surprised how awesome they are. My card was compromised and the fraud dept called me and cancelled the card. I went to the local branch after hours and they opened their door to me. They reversed the charges that night and I had a replacement card in hand within 15 min. The next morning, I checked my account and everything was back to normal. A small bank with HIGH CUSTOMER satisfaction. I love North Easton and won't ever leave them.

  Response from the owner

  Hi there! Thank you for your kind words and review! We’re happy to hear you’ve been pleased with the team here at North Easton Savings Bank. -The North Easton Savings Bank Team

• C

  Christopher Baker
  1

  I had banked here for 10 years. I visited the corporate office in Easton a few times over the past couple of weeks. I was made empty promises and their managment made a mistake with a large sum of my money. They then refused to solve their mistake. They also treated me as if I was stupid for following their managers instructions. I have sense removed all of my money and will never bank here again.

  Response from the owner

  Hello Christopher, Please reach out to our management team directly so we can gather the details of your issue so we may remedy all your concerns. -The North Easton Savings Bank Team

• M

  Meredith Davern
  5

  I've always had a positive experience with this bank! Great customer service! The only way they could improve service would be longer hours Monday through Wednesday.

  Response from the owner

  Hi Meredith! We’re glad you had a good experience with all of us here at Family Eye Care! Thank you for bringing that suggestion to our attention, we will look further into it! -The North Easton Savings Bank Team

• N

  Nicole Donovan
  1

  Before they merged with Mutual I loved this bank. Since they merged, I can’t stand it. Sorry but some of the changes they have made are horrible

  Response from the owner

  Dear Nicole, Please reach out to the North Easton Savings Bank management team directly so we can contact you directly to gather the details of your issue. -The North Easton Savings Bank Team

• O

  O K
  1

  Dont use this bank. They used to be good before they merged with Mutual. They are flooded with hidden fees.

  Response from the owner

  Please reach out to our management team directly so that we can remedy any concerns you have about your visit. -The North Easton Savings Bank Team

• A

  Adam Riveiro
  2

  The merger with Mutual has changed this bank, and not for the better unfortunately.

  Response from the owner

  Hi Adam, Please help us to improve by providing more information on your experience. We can be reached at (508) 238-2007. -The North Easton Savings Bank Team

• R

  Rob Eldridge
  1

  The hours are terrible and they have far fewer options than a normal bank.

  Response from the owner

  Dear Rob, We apologize for your negative experience. North Easton Savings Bank aims to provide the best experience and we are investigating the issue. Thank you for bringing it to our attention. -The North Easton Savings Bank Team